Reviews for Krispy Kreme in Prattville, AL
This is an awesome place.. yes it?s loaded with sugar but who wouldn?t want a good doughnut here and there. Staff is always... friendly when we visit, inside is clean & spacious. Love the variety of doughnuts. Definitely will be back! Read more
Stopped for donuts and coffee, my husband and I got 2 large frozen coffees that were about half way full. Definitely not going... back to that place for coffee at almost $5 each I will go to Starbucks and get a full one. Read more
KK in Prattvilille, Al- Sep10th. After waiting 4-5 minutes with no one else waiting before me, the employee gave me two bags... with what i thought were the four doughnuts i ordered.Left the place, drove about 300 feet and stopped by the traffic light. iopened the bags, one of them had two doughnuts and the 2nd bag had only one. I turned around to explain what happened and getthe piece that they ?missed?. One employee looked at me not understanding. When he finally understood, he gave me the doughnut;the manager came in and ?explained? that the female employee MISCALCULATED? the amount!!!! Who could miscalculate counting up toTWO? Two mini doughnuts per bag. How much calculating do you need to know?!? Then when i suggested they should give me anotherfor my troubles, the manager asked me why he should do that? I responded ?to keep customers happy after making such mistake?. He never gave me another one. When Publix supermarkets make mistakes in pricing, they give you the item for free. KrispyKreme. ?Follow example? ?Value the customer and keep them happy? Read more
The hot light is never on. We haven?t been near KK in 5 years, we were so excited to move and have one right up the street. I... check the app 5x a day, I drive by on my way to/from work? it?s never on. The store in Montgomery always has their light on. American Runs on Dunkin. Read more
Perfection. Hit this about 6 AM on our way back from FL. Place was clean and they were pumping out the donuts. Blueberry,... strawberry frosted, and glazed right off the rack, all were fantastic. Friendly service. Read more
Been years since I've been to Krispy Kreme but a craving came out of nowhere so I stopped by with my son! Good service, fast... moving drive thru, & the donuts were better than I remembered! Read more
Always a line. Usually runs out of donuts earlier than other locations and definitely before closing. The Hot Now signs are... slightly obstructed from view by landscaping and signs. Apparently, the Hot Now sign does not indicate that the mini donuts arehot. Hit or miss and good luck. Read more
The donuts were great but the service sucked the girl at the window acted like I was a bothering her.. when I addressed it she... inform me that they were short staffed to me that is not a reason to be rude to your customers I've worked in several retailpositions and I was never rude to the customers or made them feel like they were bother matter of fact I would put on my smilingface and cheerful attitude no matter how I was feeling I mean I'm the one that filled out the application for the job I won't begoing back there the donuts aren't worth it Read more