Reviews for Starbucks in Prairieville, LA

This location started to be known as the ? cannot make Frappuccinos? store. Machine is broken or something is missing. I have... never dealt with that on any Starbucks and this one seems to always have problems and it?s brand new! Not to mention the superslow line. The worse in town. Adding: They?ll hand you a super dirty machine for tips. Covid, flu and everyone is touching that Read more

They are always out of something when I come. It?s been whipped cream, ?stuff to make any Frappuccino?, and white mocha. I will... start going to the one that is 15 min away instead of this one. & When they tried to make something similar to white chocolatethey charged me extra.. Disappointed in this location. Read more

They work with you. They have made a couple of drinks wrong but never argue when you tell them. I don't fault for mistakes, we... are human..it happens. They acknowledge it and offer to correct it with a smile on their face. That's what matters! Also, awhile ago, they helped me pick my a drink. I didn't know what to order and I told them what I was trying to go for and they tookthe time to help and it was really good! It I not my usual. Great team! Read more

I've read a couple of reviews talking about slow service and snarky employees. I visit this Starbucks location at least five... times a week. I'm greeted with a good morning Skip every time I visit. I end up shooting the s*** with some of the staff to seehow things are going. They are always friendly, knowledgeable, and patient. However, I cannot see the same for the customers.I've witnessed customers mistreating the Starbucks team several times. I've never once witnessed any kind of retaliation orheard snarky comments from the staff. So, the next time you're standing in line, tapping your foot waiting on your snowflakespecial. Try putting yourself in their shoes, just for an hour, and the next time you come in, you will stand silently untilyour coffee is placed in front of you. Read more

All ice no spice, all water no cream. Drinks made horribly. Drinks were watered down. I bought 5 drinks and spent close to $40... dollars for WATER!! Drinks have blocks of ice. We tried asking for them to fix our drink since they gave us wrong sizes andwanted to reduce our sizes instead. Cashier was friendly and appreciated his customer service. Overall, bad experience. I?m justtraveling through and expected to have a good experience at every Starbucks and this was beyond horrible. Read more

Honestly, I held off on reviewing this place to be fair. I figured because it was New and because of COVID, maybe they would get... their stuff together. But here's my take.... First off they almost never have what you want in stock. Food, drink you nameit. Second is the service. It is very often very slow and if you place a mobile order and wait there for a few minutes no onewill ask you what you are waiting for. IN FACT they will avoid eye contact and never turn their back to see if anyone is waitingfor service. Last is the wait. I don't know if they need to hire more people or what but the wait at this location is painful. Iwould save yourself the time and drive to one of the other Starbucks in the area. I will be nice and give 2 stars thoughbecause they have never messed up a drink order. So at least you will get you second choice drink after your 10- 20 minute wait. Read more

I mean what's not good about Starbucks, oh I know the drive thru line????. This location usually moves pretty fast so it's not a... major issue unless you're squeezed for time. You could always go in for faster service. Haven't had a bad drink here yetalways consistent but I was told my favorite flavor will be going away till spring????. I'll have to try other drinks to see ifI can find a new favorite. Staff was professional, friendly and helpful to my inquiries. Read more

Absolutely the best place to get your coffee from! The baristas are super nice, and the variety of drinks and foods never... disappoint. The only thing I can really complain about is the long line. But to be honest, it really wasn?t all that bad.Considering this is the best place for coffee, I think it is worth the little 5/10 minute wait. Read more