Reviews for Wendy's in Powell, TN
Drive-thru is a joke. Waited almost 10 minutes for someone to take order. Lady that took order was rude. I asked for a... peppermint milkshake. She advised it was a frosty not a milkshake. Told her I didn?t care what you call it as long as it waspeppermint. When I received it, it was all melted and looked like pink soup. Definitely not a frosty!!! Read more
The food was mostly as expected but my Coke Zero was mostly carbonated water. Not too big a deal but failure to refill was a... theme - no napkins and no paper towels in the restroom. Clearly the store manager needs to focus on the details. Read more
Very friendly staff, the food is usually hot and fresh. Every time I went they always get my order correct.
Can't prepare food according to simple child like instructions. Then want you to pull up because of their timer. Timer wouldn't... be a problem if oder was correct, they were not busy so there is no excuse. Didn't even get an apology and they acted like itwas an inconvenience they had to remake food. Read more
Good food always consistent. Service was also very good and friendly. We had breakfast here and it was very good. We will return... to this location again. Easy in and out, plenty of parking. For those who are handicapped there are plenty of close spaces togain access to inside. Bathroom was very clean as well. Read more
I?ve never had too many problems at this Wendy?s however today when I drove up there was an employee parking around the back by... the drive-through she came out of her car and threw a fast food cup out the door of her car onto the ground in the parking lot(see picture) I told the manager of the store however I don?t think she did anything because it appeared that she went aroundthe corner and talk to the girl who littered and they were kind of laughing about it. The photo is of the car the girl came outof she was an employee at that restaurant there is a fine for littering and she should be fined Read more
I generally don?t have an issue at this store BUT the last couple times has been horrible! I order 2 spicy chicken sandwiches,... which is my normal order, there never was pickles on these sandwiches till I moved to Tennessee which fine whatever. Well Ididn?t complain the last time I had the chicken sandwiches about pickles being on my sandwiches but I am now because Ispecifically asked for NO PICKLES! Sure enough I GOT PICKLES! After being told pickles don?t come on the spicy chicken sandwichand I am allergic to pickles and pickle juice. So NOW I HAVE THROWN AWAY THE FOOD I ORDERED BECAUSE I CAN?T EAT IT! ???????? I?mticked! I WILL be calling Corporate. People have allergic issues and if you can?t understand or listen then you should NOT beworking there. You can kill someone doing this! Read more
Always great food and they actually get your special orders right. Nice employees