Reviews for Texas Roadhouse in Powell, TN
Normally Texas Roadhouse is top notch, but on this visit the service was slow, the food wasn't cooked as ordered, and the... manager blew us off when we tried to get help. Not a good experience. EDIT: There is no link to contact, so I can't dothat. Bottom line: Waitperson kept coming by until the food runner brought out food. Didn't see her for 20 minutes after foodcame. The meat in the picture was ordered "well done". By the time the waitperson finally came back out grandkids wererestless and we were ready to go. Just as we were leaving a manager walked by and I asked her if that looked well done to her. She said no, but "we could have fixed it". Yep, but that would have required the waitperson coming to check on us when the foodcame. Our patience was done at that point. Manager walked off while I was trying to talk to her, and I was not disrespectfulor demanding in any way. Read more
I finally found a restaurant that I can write home about. People were waiting for this restaurant to open and it quickly filled... even though it is a little of the beaten path and there is a reason for that. The service was very good and the food wasexcellent. Just a few months old art the time of our memorable visit (Aug 2022). The atmosphere alone is worth the visit. You'lllove your Texas Roadhouse experience. cmilton111 Google Guide 8.23.2022 Read more
First time at this new location (I-75 & Rt 131). Plenty of parking, minimal wait time (@20 min), Staff was friendly, food was... delicious (I took half my portion home for later, except I ate all four rolls. They're so good!. Read more
The food was good the rolls wasn't the same as Texas road house if that makes since the where the same just built different but... taste wise the where really good service was good dude was super cool clean place didn't have the nuts like usually the where ina little bag Read more
The food was great. Our server was great. The host... not so much. He was very rude. There was a wait and I stood in line for 15... minutes just to be put on the wait list. He kept taking walk ups and putting them on the wait list before the people who hadbeen waiting which made the wait even longer. He was my only complaint. We had a great time other than that. Read more
Love to eat here! Its a very popular restaurant and is usually crowded. I love to get on the wait list on line and pull up, walk... right to my table. Excellent food, great service! Read more
The atmosphere is fun, I never realized that they line danced. The food is amazing best steak ever! The waitress CeCe was... hilarious and bubbly. Read more
Very small crowd when we arrived (3:15pm) but we still had to wait. We were told 15-25 minutes. We were finally seated 35-40... minutes later. The food was good. But, I don't understand why they were seating everyone right against each other when half ofthe restaurant was empty. Cocktails seemed watered down. Read more