Reviews for Krystal in Powell, TN
I gotva sunrises combo with a side of the sausage gravy bites. I like the bites. They're good car food as they stay warm for a... while and are easy to handle...and they're tasty. Read more
After waiting 30 minutes in drive thru, I pulled off. This is twice this has happened at this location , it needs to be shut... down, Krystal wonders why they are losing business this is why. I went into Gatlinburg to that Krystal and they were fast andfriendly. Read more
We really enjoyed our visit to this Krystals! We couldn't go through the drive-through because we were pulling our camper. So we... went in and was quickly and warmly acknowledged by the staff. It was a very short wait for our food to be handed to us. When westarted eating our food it was hot and delicious ????!! We would definitely recommend this Krystals!!!! Read more
Sent my boys in to order. They waited over 20 mins inside as we sat outside and watched 6 cars, 4 of which came thru after they... had already ordered got their food and left, but we never got our food. She kept saying oh we go in order..no ma'am you do notor we would have gotten ours before the other 4 cars. This isn't the 1st time this has happened. Thought we would give themanother chance, but we won't be back to this location ever again. Read more
Very rude lady at the drive thru it was raining an I had my four yr old with me an they refused to allow me to pick up a Uber... delivery order in the drive thru even tho they stated your delivery is ready but your coming in to get it. I said I normally docan I do this one time since it's pouring rain she stated ugh no if u want it get your a word out of your car an come get it. AnI said this don't make no since ma'am no one's in the drive thru can u write down the corporate number yet again I'm told if uwant the order or corporate number u need to get outta ur car an come get it an then I was told to cancel the order an letanother driver come get it. I'm not the only Uber driver who's been treated this way at this store. Either management needs totrain there employees or they need to stop doing deliver orders or they need new management. I will no longer pick up at anyKrystal. This was at 12:04 today August 10th Read more
I have to admit that I love Krystal, always have and always will. I had the 4 Krystal cheese burgers and as usual they did not... disappoint. The shop was short handed, only 2 employees on duty but service was fast and friendly. Read more
I haven't eaten at a Krystal's in over a year. Now I remember why. The quality is so poor, I wouldn't even feed their food to a... homeless person. I just hope I don't get sick later. Read more
I have been there many times as a customer and as a dasher. Love the food, service is not the best, except when one employee is... there, unfortunately I can't remember his name, I will find out and post again. When he is there, usually late nights (as isopen 24 hours), it makes my day, he is friendly, efficient and has it really all together... Read more