Reviews for Cold Stone Creamery in Poway, CA
This Cold stone not only gave me super melted ice cream and didn?t taste like the flavor but also proceeded to ask for our... medical information just so that we didn?t have to wear masks. I am very disappointed and probably will never visit a cold stoneagain. That is totally against hippa laws to ask to see my medical information. Read more
I have been a customer of this location since it first opened 10+ years ago. I have never had a bad experience, everyone is... always so friendly and accommodating. The ice cream is delicious. The only thing I miss is having the outside tables andchairs which were taken away a year or so ago when Target expanded. Read more
Just now got a founders fav love it size..02/11 8:55 pm.. the lady who prepared the icecream was rude and didn?t prepare the... icecream as it was suppose to. Have been going this place for 4 years.. but Going there for the last time. Read more
Definitely not a "have it your way" type place. I've had some amazing ice cream drinks in Seal Beach, La Habra, Whittier, but... they are not allowed to sway from the menu here. If you want any of their "usuals," I imagine that they are great! Read more
2 stars because it's not the worst service I've ever received, but it's the worst at a Cold Stone. It had been about 5 years... since I'd been to this particular place. Went on National Ice Cream day and 1st of all the place was pretty much empty. The icecream was made with minimal use of ingredients. Idk if this was a training issue or if they were just told to be stringy withthe toppings. I won't be going back there again. Read more
Very disappointing! The "Oh Fudge" milkshake I got didn't even have any fudge in it. Also the cup of whip cream I separately... purchased ( for my dog) was not real whip cream. I don't go out for ice cream very often, and the few times I have been toStone Cold Creamery the ice cream desserts have been much better. This store cuts corners and charges the same prices. Too badthis store is bringing down the quality of Cold Stone Creamery. Read more
The only thing we enjoyed about this place was walking out. And we were only in there for two minutes. We were helped for a... minute by Mackenzie and she was a completely rude and overall mean person. And like i said before! We were only helped for aminute by her. She sounded and looked like she had a stick up her butt. we ended up not getting the ice cream. The staff wasrude. 0/10 do not recommend. If i could put one star i would but it wont let me... Read more
Great service, nice guys and delicious cold ice cream! So rich and creamy.