Reviews for Chipotle Mexican Grill in Poway, CA
They have started to short change on chicken . Especially if you place online orders.. they load up on rice and beans and... virtually no chicken .. it is a lot better to go order in person .. usually you will witness the chicken being empty and theworkers there hustling to still close your order with minimal chicken.. shame on chipotle for this Read more
This is my teenage sons favorite, he goes to this location all the time. He loves the rice and black beans. They are usually... very quick. However after covid they have been short staffed, one time they were only taking online order when we arrivedbecause of not having the staff, so I had to order on my phone while in the restaurant. That said they have always gotten ourorder right and food is fresh. So even with the staff issues I am giving them a 5 star! I like the fact they are one of the feweateries that offer Coke Zero but I also enjoy the ice tea! Read more
Dinning room at this Chipotle location is always a dump. Tables are always dirty (never wiped down) and trash cans are always... over flowing. Read more
Tonight I was treated so bad I?ll never return to this location. We visited the restaurant around 8:24pm well before the 10:00pm... closing time. I understand restaurants running out of food items and being short handed. So, I was okay with them being out ofcheese. I was going to come home and put cheese on myself. But then I saw an employee touch the trash and then start handling myfood. Then I when they bagged our the was guacamole and salsa all over the outside of food. So, I kindly asked to speak to themanager. The manager was so disrespectful. He told me there was nothing wrong with my food and I don?t deserve a refund. I askedagain nicely to be issues a refund and was called names as he walked away. I?ve been in his shoes and completely understand howfrustrating it is to be short handed and and out items. Please be warned this location could get you sick. Please share!!! Read more
They were completely out of a lot of things.The manager was very rude and would not give refund. The employees don?t wash hands... before putting gloves on. Sherif was called but was not very helpful. There was no sign to say they didn?t have thing you untilyou had already started making your order. They were not cleaning the bane when it got messy so the food that was on the banewould end up on the food containers. Read more
Burrito bowl or bowl of soup?!?? Ordered 3 bowls for myself and colleagues as i picked up the bag more than a quart of watery... substance poured through the bag and almost lost my bowls of soup i mean burrito bowls?.. maybe less water and more beans. Ilove chipotle and run into this quite often however this was very excessive. Read more
I enjoy the food here! Tonight we ordered the 3 chicken hard shell tacos. I thought they tasted very good. The other night my... boss ordered it for us and I had the chicken burrito fully loaded with pretty much everything on it. That was also good and theburrito was huge! Overall good food and good service I will be going back after not eating there for awhile. Glad I came back! Read more
The worse experience ever at this location. If I was able to give this location no stars I would have. The employees were not... willing to offer anything else besides chicken. The entire restaurant was a mess and the attitude of the employees including thethe manager were very bad. Read more