Reviews for Carvel in Poughkeepsie, NY
I just called and the staff were extremely rude on the phone. They couldn?t answer a simple question without giving extreme... attitude. This was only a half hour after they opened as well. So it wasn?t like they had a long stressful day. They seem likethey really hate their lives and jobs and have horrible customer service Read more
I loved this place as a kid and still love it as an adult. Service is excellent and everything is delicious.
My wife went in to purchase a cake for our sons birthday, the man behind the counter was on the phone and did a great job of... ignoring us. After a few minutes he finally acknowledged us and said it would be a while before we would get served, I wouldlike to point out we were the only people in the store. He seemed shocked when we said we were leaving. Walked out with ourcake, you may have a great product but customer service is everything. Will be a long time if ever before I go back. Read more
I?m from out of town they don?t have Carvel but when I come here I always come here! I love their soft serve with sprinkles.... Good quality ice cream. Service was good also. We went on Wednesdays it was buy one Sunday get one free. Score! Read more
Carvel is great delicious always a new flavors to try and the staff there is excellent very clean environment workers are... pleasant and very helpful Read more
Store closes at 9, so we stopped by after a fun evening at bounce. Arrived at 8:50 and were advised that even though all the... lights were on, and the open sign was lit; all machines had been shut down and we couldn?t get ice cream. Had two disappointedkids!! Read more
Horrible. We came on a Sunday, 4/25/21 at around 5:30. Person behind the counter was clearly in a rush and didn?t want to be... there. Ordered two Carvelanches which were pathetically made. The small wasn?t even filled 3/4 of the way and the large wasfilled with what looks like was a small. When questioned about the size, we were told, ?all of them have the same amount of icecream.? So why am I paying for a large when a small has the same amount of ice cream? Literally ended our Sunday sadly becausewe were excited for ice cream. Worse carvel ever. Won?t be coming here again. I?d leave no stars if I could. Read more
Carvel Ice cream doesn't disappoint. The soft serve is thick and is a tier above anything else. As much as I do enjoy Carvel,... it's a treat reserved for once in a while because it's fairly pricey. $4.35 for a small plain vanilla... yikes. ???? Read more