Reviews for Dunkin' in Potsdam, NY
My boyfriend went to Dunkin on market street this morning to get our coffees and a donut for my daughter. He ordered two hot... coffees and his came out as an iced coffee. They always make it how they want and not how the customer wants it. Read more
Absolutely ridiculous they lost my order took 22 minutes before they asked for my order a second time and then it comes out... cold???? Read more
I really like this location. The entrance from the road is a bit bumpy, but it's a small issue. The employees are always so... nice, even though they are short staffed, and they are patient with me when I need to ask questions about the different itemsavailable. If I had to nitpick, I would say that the drive thru speaker could use some maintenance. Read more
For starters staff are undertrained and if you can't make a training they are unwilling to be flexible. They cut certain... people's hours back and at times take them off the schedule entirely for a week at a time. They even fired me by changing theschedule with out notifying me expecting me to be at a shift I didn't know existed. Luckily I have way more job opportunities inmy new area and will never work for that specific company again. Its a good thing I don't know what number to contact because Imost definitely would have reported management for unjust behavior. Word of advice if you want a job that will screw you overfeel free to work at this location. Also terrible service I agree. Read more
Came to this Dunkin for our morning coffee, they were rude and then couldn't get the order right, the doors were locked so came... through the drive thru, they took our original coffees to try and fix them and only made them worse! Oh and I can do without thedirty looks. Thanks! My fiancee and I spend at least $300 a month on coffee only to be treated like this. Read more
My place to get coffee, quick bites, and free WIFI ???? Also good to work on laptop or to read a book for couple hours. Friendly... staff. Read more
Good place to eat/drink if you're not in a hurry since it'll take 2-3 tries for them to get your order right. Part of this stems... from the confusing shorthand of their ticketing system.Exhibit A: "No egg" on this maple bacon croissant really means "No, egg!" Read more
l think they may have to hire a few more people. 1 person seemed to be the only one working at one of the ( what seemed to be)... a pretty busy time. It took forever to get the coffee and it was Luke warm at best. It was awful. Read more