Reviews for Arby's in Potsdam, NY
I don?t eat at Arby?s often. I had the brisket sandwich and it was great. Service was a lot better that competitor?s.
We went threw the drive thru and I got the Turkey Gyro. I put some Horsey Sauce on it. It was very good, I think i would... Definitely give it a 4.5 Star rating. And for me that's a very high rating. Read more
Haven't had an Arby's roast beef sandwich in many years (decades actually). Yup .. just like I remember them. Gave up on the... poor soul who couldn't hear me via the drive-thru system. So, we pulled around the front and ordered at the counter. Gave 4stars because I didn't get heartburn. Can't say that about fast food burgers. Curiosity satisfied. Read more
You will leave smelling like a fryer. They were out of stock of most Coke products. Ordered premium chicken nuggets they take a... while to cook. Unfortunately the roast beef sandwich I ordered didn't. My order sat on a tray cooling off while the rest wasprepared. Read more
Ordered crinkle cut fries without salt. What I was given was a container with the top 20% filled with crinkle cut fries with the... rest being curly fries. Apparently there was a few already made and the employee apparently was too lazy to make some more inorder to properly fill the order and decided to deliberately do this shortcut to avoid doing their job. Read more
Went through the drive thru ordered food the drinks came out and the soda's were flat and they forgot the shake we had ordered.... Went inside asked for my receipt. Soda machine was broke for dine in. Asked for the cashier's name who gave me my food with noreceipt or my milkshake. Got receipt but it was a duplicate receipt with no reference code. Got milkshake whip cream tasted likeit was expired. Here's a copy of my duplicate receipt Read more
I realize I was there during the lunch rush, so I have to accept that there will be some degradation of quality due to the lack... of time available to repair my meal. However, my salad was crushed, limp, and didn't fill the cup like it should, and mysandwich was caustic in places due to the overabundance of sauerkraut in the Reuben. Take a look at the salad in the picture.Doesn't that look as sad as a wet kitten? I enjoy Arby's. Unfortunately, this place has been failing to meet expectations mostof the time when I go there. For example, early this Autumn I went in and got a chicken cordon bleu sandwich. There was no swisscheese, but there was a super abundance of mayonnaise. How much mayonnaise? Well, to put it directly it made me almost throw upwhen I tried to take my third bite. No, that's not hyperbole or exaggeration in any way, shape, or form. I dry heaved and mydining companion asked if I was okay. I went to the counter to get a sandwich replacement. They were extremely apologetic andhurried through making a second sandwich. I sat down, open the box, and immediately returned to the counter because my chickencordon bleu sandwich was missing the chicken. Take a moment and let that sink in. I had gone from a fried chicken andmayonnaise sandwich to a mayo on white, hold the chicken. My third sandwich had a generous but tolerable level of mayonnaiseand I finished it. As to why I keep going back, sometimes I don't have a lot of time to eat and I get tired of eating BurgerKing and McDonald's. In any case, it's okay. It's something different from the immediate competition, but I strongly recommendyou avoid it during the lunch and dinner rushes. Read more
No issues with drive-thru. Order was correct. Staff was polite.