Reviews for Sprinkles Potomac in Potomac, MD
Sprinkles is not what it used to be. I?ve been coming here for 20+ years and ownership changed a few years ago. Since then the... quality and taste of the frozen yogurt flavors have gone down hill. Quite honestly, they do not taste the same and half the timethey are out of stock!! It boggles my mind how many times I?ve gone in and they say they do not have the Oreo frozen yogurt. Ontop of this, I used to get the fronana all the time. It was my favorite dessert. But when the ownership changed, they pushedback on making it for me when I asked and each time I?ve ordered it since, it?s never the same. It doesn?t taste as good,neither does it look as appetizing. The staff is less friendly and seems much more disinterested now. And they completely redidthe store and filled it with art and decorations for purchase. No more seating area inside either. I still go here out ofnostalgia and so many happy memories, but while I used to go 2-3 times a week, I now go maybe 1-2 a year. Sad to see one of thebest og ice cream shops in Potomac go downhill. The original owners were amazing!! Read more
Lacked many flavors despite what their menu indicated. They did not have mint chocolate chip, Cookies & Cream or gummy bears. My... kids were extremely disappointed Read more
I bought an ice cream cake here and it was absolutely fantastic. It was my birthday and I?m glad Sprinkles had what I needed.... The cake with added decorations was kind of expensive but totally worth it. Thank you so much for the honest communication andservice. Read more
Overpriced for commercial ice cream. Was disappointed that the majority of flavors were from Hershey's and not store made. 2 of... the soft serve flavors were out of order. Baked goods looked old and stale. Staff very transactional. Read more
I used to pass by this place when I lived in Potomac but never had the chance to visit. We happened to be in the area and... stopped by for some soft serve. My wife has celiacs disease and the ladies were kind to check and confirm which flavors wereactually gluten free, which I appreciated. She even changed her gloves to be on the safe side, which was great! Both had maskson, which was a plus. The froyo was great and we definitely all enjoyed it! If ever we?re in the area again, we will definitelystop by again! Thank you! Read more
Was there today and just found out they are switching their ice cream from Thomas Sweet to Hershey. I think this is a huge... mistake. The only reason I drove to this store was for this ice cream. I'm sure the margins are a lot greater selling Hersheybut you can go to a grocery store and pay a lot less for average ice cream. Read more
If you are around Potomac River for hiking, visiting family and friends or just in the Potomac area. You have to checkout this... dessert shop. I been going to this place since when I was in High School with my friends. It was always our Friday night orafter school hangout spot. The ice cream down here is always been amazing!!! You have many excellent flavors to choose from. Theshop recently just remodel. It looks amazing but still have a lot of the old memories to me and my friends. Staffs here arealways very friendly and have sense of humor. It always feel like a second home for everyone in the community. Read more
Expensive. It's a cute store, really. Nice staff. I just....I can't believe people pay that for one scoop of ice cream, I do not... live in the area. Maybe people who do live here can afford that, I've just never paid that for ice cream in my life. Prices arenot posted, so I had no idea how to order. Was that just Hershey 's ice cream? I wish there had been a place to sit. Read more