Reviews for Arby's in Portsmouth, VA
The staff did more talking in the back then taking care of the customers. I asked for a meal but only got the sandwich. At... least they didn't charge me for it and I didn't want to wait any longer for them to add on the additional food. The food wasgood. Read more
I do not like to review bad places or food. My one bad experience could be a fluke. Then, today. I ordered from this Arby's and... the order was bad. All ordered sauces were missing, including the au jus which is integral to the French Dip. The French Dip hadtwo slices of meat - it was undeniably not correct. The cherry turnover was missing. One of two classic roast beef tasted staleand had unordered cheese sauce on it. The other classic roast beef had less than half the meat of the other. I hope they get ittogether. Other Arby's are usually very good and innovative #TheyHaveTheMeat #ThisArbysDoesntHaveTheMeat #Disappointing#DoorDash This place does NOT uphold the Arby's standards. Read more
Myself and fiance visited this Arby's minutes ago had I known I could leave pictures to support my complaint I would not have... trashed food so quickly its Saturday only two cars in drive thru was at McDonald's right across from here and decided to go thequick route instead of waiting in McDonald's long line at drive thru needless to say I ordered a med sized French dip withorange cream dream instead of soda the first set of curly fries were old and cold we gave them back for fresh fries uponexamining my sandwich the Swiss was cold and unmelted with no auju to dip sandwich asked for auju and was given about 2tablespoons of it to dip my sandwich. My fiancee ordered the cheese steak was cold and the peppers were even colder its been ayear since we visited this Arby's the reason being the same horrible expensive food .one would think the food would be fresh andhot being that it had no business we work had for our money and expect to be satisfied when spending it..Shut this place downhow do you guys make money selling garbage food Read more
They didn?t give me my sons food, failed to make my friends gyro right and put spoiled lettuce on my sandwich. Disgusting. Even... thought they owe me food we will never return!!! Read more
double roast beef this sandwich is nasty it looks like it was swept up off the floor not coming back here. sadly they ask you to... visit the web site but the web site is down. i would like to know the owner they need to know what the overpaid staff does .. Read more
After sitting in the drive thru for over 20 minutes, my order was wrong. I asked for no ice, and the young lady hands me 2 cups... so i can separate the ice from the juice. I ordered 2 apple turnovers, (mind you my favorite) it comes without the icing andjust dropped in the bag. I ordered 3 drinks and they didnt have any drink carriers. The fries were horrible, the fish strips wasmissing the tarter sauce. There was no apology on the wait. I spent over $30 and now i wish i just drove off like the othercars. This has been my worst experience at this Arby's. Im highly disappointed ????. Read more
The 2 stars is only because the 2 staff members that where there had very positive attitudes despite being ONLY 2 there on a... Saturday evening. The quality of the food was horrible. I love Arby's and was extremely disappointed on my visit today. If youas the owner or manager can't maintain a full staff Fast Food restaurant please just close down for the day. The line waswrapped around the building, so to only have 2 employees on the clock is ridiculous. Read more
Did Not appreciate how the so called manager rushed me when I have 3 people in my vehicle that needed ordering and the so called... manager rushed me after each person then had the nerve to start arguing with me about completing my order he was verydisrespectful and I did not appreciate his attitude. You don't rush no one when they are trying to order and you do not talk tosomeone like a child asking if they are finished and are you sure if that's all you want. He really needs to watch how he speaksto customers. I really really didn't appreciate his attitude. Please fix it Read more