Reviews for Portsmouth Pizza Factory in Portsmouth, NH
Honestly wish I could give more stars but not only was delivery 20 min late, appetizers cold, jalapeño poppers burnt on... bottom,and the fries were very, very hard. Looked forward for the dinner kids couldn't even eat the fries. Delivery man waspolite, will not be ordering from this business again. Read more
No prices posted on menu, despite having a digital menu board. Said it was due to constantly changing prices. Prices were a bit... high for level of service and restaurant type. Pizza was mediocre. Staff doesn?t smile. Next time I?m in town, I?ll try anotherplace. Read more
Are you looking for absolutely garbage customer service with extremely disgusting food? Then you?ve found the place for you! I... ordered 2 pizzas, large onion mushroom, small cheese. Feels like a fairly simple order, right? Well, if you?re Portsmouth pizzafactory, it?s pretty difficult I guess. Once the pizzas arrived, we were give. A large cheese, a small onion mushroom, and asmall cheese. I called the Portsmouth pizza factory to let them know about the extra pizza, not the wrong order( we were justgoing to deal with it). The person on the phone was extremely rude right off the bat. She said ?it?s not our fault if the ordercame wrong, you ordered wrong?. One, I didn?t care about the mistake, just worried we got someone else?s pizza. Two, ever hearof human decency or customer service. The call ended with me being cussed out then hung up on. We ended up eating the pizza,absolutely gross. Greasy beyond belief. Toppings were soggy and gross. Sauce tasted like stale shoes. Read more
We live in NJ close to NYC and have trouble finding good pizza when we travel on vacation. We were delighted to discover this... place at lunchtime. The pizza was delicious and well made. We would definitely eat here again the next time we are in the area. Read more
Mediocre generic pizza with rude staff. It is usually pretty dead, even on friday nights. So if you are starving and don't want... to wait for quality, this is an option. The frozen Oreida fries were good but probably much cheaper next door at Hannaford. Read more
Normally I'd say the food is freaking great. I said normally, but not this time. Called at 12:40pm ordered a large pizza, and... was told 45 minutes for delivery. 1:45 tolled around and not a peep. I then called at 1:50pm I was told it it just a few minutesaway. Pizza showed up at 2.14pm. That's a long time for a pizza I got to say. I called to let them know I just got it. The owner(lady) told me thst they only have one driver she will void the transaction but next time wither pick it up myself or don't callback and order anymore. (I buy food here 2x a week.) I understand it's not an all the time thing but approx $50 a week I spendat Portsmouth Pizza Factory. For me that is alot, especially when I'm ordering at 2pm during a slow time for their convenience,and I always tip well. Honestly all you had to do was apologize. You didn't have to be rude as I wasn't rude to you.you werelate. Double your quoted time. I deliver pizza for a locally VERY fast paced pizza establishment. I have never been late such asthat. When you fall behind just call and let the customer know, or advertise for drivers if you only have one driver. I don'tsee any postings from Portsmouth Pizza Factory looking for drivers. Could have been handles better is all. Read more
Do you like your pizza greasy, cheesy, and delicious? Then go here! If you don't want greasy pizza, prefer your cheese not... dripping off the slice, or want it loaded with toppings, there's a few other places nearby. But it tasted great, and was goodmicrowaved the next day too. Read more
Ordered a pepperoni pizza and the pepperoni was soggy. I like crispy pepperoni so definitely won?t be ordering that again. ... Really just, ?okay? pizza. Read more