Reviews for Subway in Portland, OR
This Subway has the best customer service! I am always greeted with a smile walking through the door
We live off Division (above 182nd) & will go out of our way to drive to this Subway. The guy who worked nights solo for pretty... much all of COVID dealt with some big, salty crowds & handled them with ease & a smile. The facilities are clean, they don'tclose early & the food is always on point. Would not only recommend, but would recommend over other Subway locations nearby (&Yes. That is a slam on the Subways on Stark, 181st & 182nd). Keep up the amazing work & give the night shift man araise/promotion! ???? Read more
Tried to go here yesterday on my way home. Got out of the car and went inside. The employees on duty told me the drive thru... orders come first you're going to have to wait quite awhile. I left. #betterservicesomewhereelse Read more
08/01/2022 - 12:30pm - I ordered a sandwich for pickup through GrubHub. Upon arrival, I was told that my order was not in the... system. I showed them the confirmation email I received from GrubHub for this particular location. The "Manager" then advisedthat I should not have used the "app" and that I would have to go back to Grubhub for a refund. I was left feeling like I haddone something wrong and it was apparent that the "Manager" was not interested in making his customer happy. I let him know thatI would not be back. His response "your loss". Read more
Clean. The staff was extra nice, and they have fun little Subway memes posted on the display glass.
Waited 30 minutes in the drive through during posted open hours (open until midnight) and when I finally rolled up to the window... got some automatic message that I'm there outside of service hours. Lame. Read more
I was there when Alice Johnson came into subway. She came in mad and aggressive. They were two young men working trying their... best to keep up with orders. She came in yelling demanding her order stating they should just quit. Definitely a Karen, the boysoffered and gave her three free cookies. She didn?t acknowledge or state she was good but took them and continued to complain.The boys rushed to complete but she still wasn?t happy and threaten to leave a bad review (which she did). Please remember theyare understaff and trying their best. Don?t be a Karen (: also they did not laugh, way to show who you truly are alice. Read more
Manager is super rude and unable to de-escalate the situation. I ordered a foot long sandwich ($9) through the drive thru and... they did not explain to me that if I want it wrapped, it will change my sandwich in size and in price. They expect the customerto know all of this? I hardly go to subway, how do I suppose to know? when I moved forward to pay, I noticed my sandwich was a 6inch sandwich. I asked them to remake the sandwich with the bread cause I wasn't told of this changes when I was making my orderand I wanted a foot long sandwich and not a 6 inch. The manager came and he was so rude and told me "I was holding back hisline" and that "I suppose to know because the prices are there"??? The prices are not there for a foot long wrap because I wrapsdon?t come on foot longs and customer would have to order two 6 inches for a foot long wrap totaling at $9 each making it $18dollars for a foot long. They failed to explain to me that ?wrap changes the price and does not come in foot long" when I wasordering and thats all! Go back and read the lowest ratings they have horrible Customer Service! I don't care about my ordermisunderstandings happens! I care about the poor handling of the problem. No apologies from their part, no "how can we correctthis" or "Its ok this happens", or whatever but instead, the manager was confronting. I simply canceled my order and went to adifferent restaurant when I was treated right. Good Customer Service shows respect for people in your community, for yourcustomers. Read more