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Reviews for Panda Express in Portland, OR

Lucia Johnson 2 years ago
4

After 3 similar experiences, it's time to Karen out on this place. I guess nothing is addressed until it goes public. I am happy... to change this review if I in turn see changes. I use apps at most restaurants now. It is a shame that employees at manydifferent restaurants do NOT prioritize those of us trying to make it easy for them by doing all the work of ordering, typing inspecial instructions and running our payment so that literally all they have to do is prepare it and hand us the bag of food.All 3 times that I have ordered by app in the last month I arrive to find that the order is not complete, despite and estimatedcompletion time being reported as 5 minutes before I arrived. They go over to the little ticket machine, punch a button and then"Oooohhhhh yeah OK I 'll make this for you." Wow, thanks for that. And this is after standing in the designated "Online OrderArea" for at least 5 minutes before being acknowledged. If you cannot handle the orders, please turn off the app options.Starbucks does this when their employees call in "sick" and the store cannot handle the app orders. At least this way people canstop showing up expecting your admittedly delicious food in a convenient, fast way. **These 3 times the store was NOT busy within house guests and were mid day off hours. Possibly 3 tables had people already eating at them and maybe one person in line toorder. One time there was only one line worker however she was NOT busy doing anything but ignoring my polite 11 year old sonwho was standing in the "Online Order Area" waiting patiently to be acknowledged. UPDATE: The young man today (10/31 at 4pm)was kicking B*TT at his job! 5 stars for him and bumping this review up. Our order was perfectly timed and he was managing abusy in house group on his own. Read more

canvus goodwin 2 years ago
5

I really like the staff here, every single time I come here for lunch they?ve been really cool & courteous even when it?s busy.... Nate is an awesome dude, thank you for the drink while I waited. Read more

Conald Frostig-Miller 2 years ago
1

Bad rice and they forgot 2 items the sauce that suppose to come with the teriyaki chicken and the extra side of rice I ordered.... Which I now regret it had rock hard chunks and was poorly made. Burnt peas and carrots. Read more

Cole Young 2 years ago
1

I ordered 3 entree plate with black angus steak and was told four minutes. 20 min later after watching multiple ppl get their... orders and leave (and having ordered after I had placed my order) I asked the ?manager? for help as she was busy laughing andgoofing off with her co workers in the back. After I spoke with her she used profanity under her breath (in Spanish) unawarethat I speak Spanish. Will NEVER return! Read more

yogirlci 2 years ago
5

Fast service and they made my walnut shrimp fresh. Pretty tasty as usual too!

Nidhi Jha 2 years ago
2

Mots of the items were finishes and were replaced. So I didn?t end up eating the things I wanted like fried rice which they ran... off. Read more

Benjamin V 2 years ago
1

Just picked up two Doordash orders right now. What I saw was absolutely disgusting. I informed doordash and my two customers... that the employee was picking his teeth or playing with his retainer when I arrived. Idk if he was eating, putting retainer inmouth, or whatever. All I know is that he was doing it with blue gloves on and mask down. As soon as he saw me walk inside hepulled his fingers out of his mouth and yanked his mask back up. A white male with name tag that said Alex I believe. I wasmildly disgusted when he handed me the first customers delivery order with same gloves hand that was in his mouth. What wastruly disgusting and makes me gag was that he proceeded to prepare my second delivery order with the same gloved hands that werein his mouth????. No glove change. No hand washing. These kids don?t know basic food handling laws and I fear for customers thatorder online and don?t see this happen to the food they eat. Photo is employee still using same nasty gloves that were in hismouth to help other customers. Read more

Nick Williams 3 years ago
4

The staff is nice and friendly here. They always try to make sure that your food is already together and fresh. This is a good... place to go if you aren?t wanting to cook dinner tonight. Read more