Reviews for Dutch Bros Coffee in Portland, OR
So the staff is good all surrounding circumstances aside they do Rush then don't always listen to exactly what you wanted your... order made to but I am picky but always will remake it for u so overall great always satisfied leaving Read more
I went here with my job coach to have a cup of deliciousness! I ordered a peppermint hot chocolate from them and it was a... mouthful of rainbows and unicorns! It was the best hot chocolate I have ever had! Read more
Friendliest people at a drive threw. I love my golden eagle coffee. No where else compares
If you are in a hurry to get your coffee I suggest you don't go to this location. Talking to one of the workers said the company... cut everyone's hours. 30 minute wait in a drive through is un acceptable. 20 minutes in the lobby area. Management needs tofigure it out fast. Read more
I love the coffee, but if you show up at 10:01pm they will tell you to leave. In my year's of retail I was never able to do... that. It's horrible customer service Read more
Dutch Bros has always been tasty, but I'm really only leaving this review to warn people about the location. You can only access... the drive-through from 187th, so make sure you turn south on the tiny street before you miss it. Read more
They were all super nice and got us all what we ordered pretty fast! I ordered a surprise me rebble and they sure did! It looks... like swamp water but its super good! Read more
Decided to stop at this location earlier today around 2:30pm and was very displeased with the customer service I received from... the employees today. I normally do come to this location and never have any issues other than longer wait times but I don?treally think much of it as a lot of businesses are suffering from staffing shortages so I understand in that sense especiallyhaving experience with working in customer service. Gentleman came out to take my order, that interaction was good told me thatI could pay at the window. No big deal! Pull up to the window and the girl relays my order, everything was correct. Proceed tohave her scan my app and she couldn?t due to not being able to. Okay fine no problem so I hand her my card thinking that wasfine and she accepted it as payment so all is well drinks are paid for at this point. She then tells me they are out ofingredients to make one of the drinks I asked for and asked if there was anything else I?d want. Unfortunately the drink was notfor me it was for someone else that I was taking drinks to and this person wanted that drink specifically. I know that makes ita little more difficult but why would I get another drink that no one is gonna drink and go to waste? The girl then proceeded tohand me my other two drinks and proceeded to act as if everything was good to help the next customer. She turned around and seenI was still sitting there as if I shouldn?t have been. I proceeded to tell her that I only received 2 of the 3 drinks I orderedand that I was waiting for either a refund or solution of the situation. They acted as if I was being super inconvenient andthey couldn?t refund me for the item I never received? I?m sorry but there was no communication between the whole situation.Other comments where being made by the other employees making the drinks ?that there was nothing they could do.?or ?thants whywe?re taking cash only while the system is down?. I guess the manager that is In charge of that locatio Read more