Reviews for Burger King in Portland, OR
First I asked for a full loaded croissant sandwich and it came with just egg and cheese and the cheese was cold and the egg wet,... second time I went through to get the order fixed the gave me yet another cold croissant sandwich. Poor attitude poor customerservice and poor quality food. Read more
I love that they have a plant based burger. This location however is just hit and miss. Sometimes things go smoothly, other... times the staff seems to be not paying any attention. Sometimes the food is good, and sometimes its put together very sloppy andthings like fries or mozzarella sticks are not fresh and stale. Sometimes the wait isn't too bad but often it is a long waitregardless of how many cars. I try not to count that as a negative though because I get that people are really understaffedright now. It does seem to have gotten a little better. Read more
The lady at the drive thru taking orders at the menu was really short when taking our order. I was trying to order multiple... things and she just kept cutting me off saying see you at the window. I had to tell her three times that I wanted to order moreitems. When I got to the window it was a young man servicing us. The lady was not wearing a name tag or I would also add that aswell. But she looked to be a manager because she was wearing a black dress shirt. Burger King you need to get people to work foryou that actually wants to make the company money. This bad customer service was on 6/28/22 at 5:30pm. Read more
My food is cold. And every time I order they never give me sauces I ordered. It was on the receipt. Forget about them not... giving you ketchup unless you ask. Multiple times. Not just once. Then I have to dig through my fridge for condiments andtheir food is overpriced. Read more
What the H is this new melt supposed to be? A burger between slices of bread? Gross. And the flavor of the sautéed onions is... not good. Why they do not grill or toast the bread is absolutely beyond me. I HIGHLY recommend avoiding this new line ofsandwiches. Read more
Pros: The food was hot, fresh and tasty. Cons: LONG wait times, Printed notes on menu board that are too small to be legible,... Inattentive staff Harrowing story of how I survived this location: I waited in a line that stretched to the road endlessly for20 minutes before getting to the menu board and speaker. I waited another 15 minutes at the speaker after being told to wait amoment. I tried reminding them I was there to no avail. Finally someone realized there was a huge line and no one was placingorders so they asked if I'd been helped. It took another 10 minutes for the food to be cooked and paid for. All the while I wastrying to figure out what exact information they were trying to relay to us on the board with the (seemingly) 9 font printed andtaped to a board that even space zoom couldn't read. But it seems once you're almost to the window, you'll have all the answersyou seek. For a wise philosopher has scrawled these words where all can find them in their time of need. Read more
Got jalapeno bites for first time. They appeared to be overcooked and unedible. Also purchased two whoppers, buns were dry and... hard , the hamburger patties were cold ...not even warm. Will never go back to this location again. Read more
My burger was disgusting and wet missing the lettuce. I called and the manager, Nancy hung up on me twice. I went in and she... took my food. I started recording became she was so rude. She then left and refused to give me my money back. Had me wait 30min. I told her she needed to come back out and help me. She laughed and started talking about me in Spanish. I speak Spanish!The worst customer service and honestly she should be fired for this! If she did this to someone else she could have gottenhurt. You don't threaten people and laugh at their face and ignore them. I hope corporate fires her! Read more