Reviews for Captain D's in Porter, TX
Used to love this place, until last Saturday when I went to purchase food, not only did I had to wait a long time to get my... order taken but once I did and i paid for my food upon checking it i realized that they hadn't added my chicken. So I went backand told them that they had forgotten to add the chicken tenders. The lady was understanding and got my food but the old man andthe young guy who creat the food were basically saying that they did added the chicken.. like why would I lie about this andy'all not doing their job right. So disappointing I'm never going back again because of this. Read more
Stopped in this morning 10/16/22 around 10:45 am which is the time the sign say's they opened. Was greeted at the door by a... young man telling us that they did not open till 11:00 but that we could have a seat and wait. After sitting there a couple ofminutes, I could not get over the very bad smell of their restaurant. They need to mop their floors with pine o pine orsomething. They need to clean that place up. We had to leave as the smell was just so bad I lost my appetite. Read more
Ordered 2 fish sandwich combos waited 20 minutes in drive through. There was one car in front of us and it was still there when... we drove off with out are food. We went to harts chicken next door it took about 10min with a car in front of us. When wepulled out that same car was waiting for there order in drive through at captain Ds. That just ridiculous. Read more
The fish did not taste good. It was not hot. And it seemed like they breaded the fish too much. And it just didn't have a nice... fried fish taste. I won't go back. There's other better options for the money Read more
Literally, this evening I found out that there was a Captain D?s in Porter, Texas. Since I?m pescatarian and my fast food... options are limited, I decided to drive 40 minutes to this location to get some good fish. I literally pulled up to the drivethru speaker at 8:38pm but since there was no response at the speaker, I drove to the drive up window. I was then greeted by afemale associate that told me that the restaurant had already closed. I said ?Really? It says here online that you close at9pm.?. The girl at the window responded ?Yeah, we?re closing early, one of the cooks already left.?. I didn?t make a fuss or getupset, I just drove off. Very poor customer service on her end. There needs to be consistent restaurant hours and bettercustomer service? this will definitely prevent someone else from wasting their time and gas. Read more
Still no sauce, but new paint... After my husband went and asked very nicely 3-4 times for cocktail and tarter sauce... None in... the bag .. I can't blame my husband I was on the phone. When he ordered and drive thru for pick up. I don't have thesecondiments at home. They were paid for, and well we didn't 4 the check the bag. How many is we have your order, ok? How many isit's in the bag is ok? Not here... Capt D sauce tastes different than store bought. And now my husband is driving after gettingthe food to go get sauce we paid for that wasn't in the bag after 3 x confirmation. 2x at drive thru once at pick up. Hencedont check the bag... So to anyone else Check the bag... A fresh coat a paint isn't gonna change a few sauces which arenecessary to have a full experience. I'm sad over this encounter One sour cream for 2 loaded potatoes Read more
Had to stop here. I miss Captain D?s. I can find them in Louisiana but not as many in Texas. It sits right off the Porter exit... on 59 n. We went thru drive thru decided to park and eat. Oh how I miss this good food. Everything was hot and fresh and crunchyand crispy. Everything was fresh and delicious. I remember this -33 years ago-in Louisiana my sister and I would take our kidshere on Wednesday evenings for the kids eat free deal. Brought back such heart warming memories and the food is still awesomeeating. Try them out. Todays meal gets a 10 ???? from me. Read more
I was here the first day this opened and of course everything was tip top shape. Now it's a joke this place is dirty and the... lids are thrown everywhere next to the soap machine. Manager needs to straighten things up. Read more