Reviews for Hooters in Portage, IN
Shouldn?t take over 20 minutes to get a water after sitting down. Had to return half the wings for a new batch since it was... cold. Always loved hooters but they cutting too many corners on things. Read more
This was my first visit to this location. Although the staff was overall nice, there were quite a few issues with my visit that... outweighed the good. When we arrived we were pretty much seated immediately, but since they only have up to 6 seat tables andwe had seven they Sat us at a high stool table and a low seat table close to each other instead of 2 four seat low tables thatwere available and we could have pushed together. We ordered regular drinks , 1 alcoholic beverage, pretzels and cheese, andfried pickles as appetizers along with kids chicken tender meals first. The kids meals were delivered(without the fruits cups orsauces) and the appetizers were delivered, everything was hot and delicious. Alcoholic beverage came right when appetizersarrived. We asked for the fruit cups 4 times through out our time of waiting 35 minutes for our order of 50 wings and fries andFish and Chips (Waffle fries) . The wings, fries and Fish and Chips were barely warm, no waffle fries , they gave me curlyinstead. Bought out fresh hot waffle fries but fish was sent back and remade, so had fries without fish. Wings not back so weall nibble on the waffle fries. Still no fruit cups for the kids. One order of Buffalo medium wings (25) bought out but nofries, and the other 25 wings was Parmesan and Garlic. Had finished all the Buffalo wings before fries and Parmesan wings werebought to table. They remade everything, which was good bc it truly made a difference in how the food tasted. Still no fruitcups. When the food comes back, it is hot and delicious! Still no fruit cups. Fish and Chips hot (very greasy) but good! Ithink they may have been short staffed, but the experience was not what we were hoping for. And the food in stages took awayfrom the overall experience. Although it was good once remade it was disappointing because we didn?t get to taste and try theway we wanted to. Read more
Horrible I'll never go back to this Hooters again. 4 people in the bar and restaurant was empty. Couldnt get a server to come to... the table and spoke with the manager and he was as clueless as the 4 servers sitting in a booth.. Steak and lubes wings wereexcellent should of just gone there Read more
Where to start first I place an online order at 7:28 it said my order will be ready at 8:01. When I went in to check in after... 8:10 I was told it will be another 20 mins for my order to be ready. Came back in at 8:30 and had to wait another 15 min for therest of my order the fried pickles. As I was waiting there was over 10 tables that wasn't clean off (from the view at the door).There was hardly anyone at the tables eating and guest who shown up was told they will have over 30 min wait to be seated. Alsothose who order to go order was told they will have over 30 mins wait for their order. While I myself wanted from start tofinish over an hour and 15 mins. Not to mention when I finally received my order, I checked to make sure I had everything,which I did. After getting home and opening up my fried pickles the last order I had to wait to be finished was extremely overcook. Like someone put the pickles in the microwave for over an hour. Dried, burnt, and unrecognizable, with no favor other thandisappointment for the long wait and terrible service brought by this restaurant management team and owner for allowing this tocontinue to happen. I do not know who had failed, the hostess who refused to seat anyone, the bus boys who failed to clean upthe tables, the cooks who clearly don't know how to cook, I will not trust them to cook a frozen pizza, the management, or allof the above. After seeing the number of complaints this restaurant has been receiving, one thing is clear; is that themanagement team is quick to issue an apology. Yet, they haven't acted to fix the number of issues that was brought up the pastmonths. As a person who grew up and continue to live in Portage. I was once excited to see this restaurant open. Now I'm morethan happy to count the days, and will be more than glad to see the doors close for good at this restaurant. It failed thechain, city of Portage, their crew, and customers. And it clearly shows that this management and crew hav Read more
These girls who work here are amazing!!! We have never been there but my son wanted wings. My Nanas "21st" birthday. Your... servers killed it! Read more
I come here all the time and this time the service was horrible, the host had a horrible attitude and the server was not... attentive at all, we waited almost 30 minutes for a second drink, she checked on us once after Our appetizer came and never cameback to ask if we needed a refill or nothing. I take this seriously because I was a server with awesome service for over 10years, when I was a server they gave me 5 table sections because I was able to multitask so well. I will not be coming back thehost was Taylor and Taresa was my waiter. Taresa I still tipped you because I was a server and I know how important tips are butyou did not deserve it at all ?. Respectfully a mater server !!!! Read more
When we were finally seated it took about 10 to 15 minutes for us to be given our drinks and over an hour to get our food. The... waitress had to ask multiple times about what salads we ordered which were just garden salads. My drink refill tasted likebleach and I could not get the young lady's attention to take it back. We were also celebrating a birthday in our group and thelady told us everyone was too busy to bother...but she had time to be on her phone. This was my first time in a hooters and mylast. Read more
To be honest with you my family and I were at a pumpkin patch. We are from the city and thought hooters would taste the same.... WRONG! you know how grocery stores sell jars of hooters sauce ? Well, you can tell this location cooked the meat and justslapped some of the sauce from the jar right on top. The taste was just not right. They definitely didn?t cook it right and itwas so easy to tell the difference. I was very disappointed. If they could cook the sauce rather than just throwing it right ontop of the food it would make a big difference. Horrible Read more