Reviews for Chipotle Mexican Grill in Portage, IN
Took over 25 minutes to get to front of line. Just as I went to order, the employee says I'll be right with you and drops 6 call... in orders in front of me. So is it just me or do others feel like it's the bully cutting in line. Waited another 5 minutesbefore they got to my order. This is not the first time it's happen. Pretty much every time I go in. So it's safe to saycustomer service SUCKS. Chipotle needs to have a totally separate line for call in orders. Don't forget as easy as we walked infor service we can walk right out, not even placing an order. Read more
Today I made an online order. It was a vegan lifestyle bowl. When I got it home there was only rice, beans, lettuce and CHEESE.... I am pretty sure vegans can't have cheese. I can't get in hold with a person at all. And all the website sent me is a BOGOcoupon. I just want my money back for something I couldn't even eat Read more
The food is usually delicious but the lack of consistency with portion sizes is shocking. Sometimes you might get a 17 oz bowl... other times maybe 30 oz depending on who?s working. Occasionally will be missing something on an online order but that?s not ahuge deal. Read more
The food is fresh. I usually order a take out bowl of some sort. They have pork, beef, chicken, steak offerings. The... establishment is clean. The staff takes Covid precautions. There is free on street parking. The entry doors are heavy andthere's two sets to gain entry, so I would not say it's handicapped accessible. They keep a steady flow of people picking uporders and waiting in line to place orders. Read more
I had the steak burrito with pinto beans, corn, cheese, tomatoes, avocado and more! As usual, it was DELICIOUS! I WAS... disappointed in the tiny scoop of Avocado for an additional $2.30! Also, the menu listed beer, and while waiting in line I waslooking forward to a nice cold bottle! But I was told they hadn't sold beer in quite awhile! A false tease! ???? I'd been in& out of my car, while running errands on a sweltering day, so I decided to eat in the restaurant. It was cool and the music???????? was too! Even though there were families with children, it was a very quiet and relaxing break! ???? I alwaysappreciate the fresh food and great spices! I cannot eat hot peppers, so I'm grateful they use spices to add flavor, not"heat"! Read more
UPDATE: proportions are still terrible! your food gets cold by the time you get it an sit down they need to keep the food hot... not room temp, other issue is there portions are so off I can?t believe it this could just be me but man they are stingy: UPDATEonce again chipotle fails look at this portion for what you paying shameful Read more
Chipotle is normally great but aftee a 35 minute wait they had no lettuce, veggies, corn or mild sauce. Had to go home and make... my own. They should be ready for any promotion!! Read more
Do not order from the Portage location. It's not often you get what you paid for. They serve up very small portions of dry hard... meat, miss ingredients and fill the bowl with rice. If I wanted just rice I would boil some. I've paid $4+ for extra meat andend up with just a few hard pieces of cold meat that could break a tooth. It's a shame how this location is managed. I've beento several Chipotle locations and not once was I served the slop the Portage location offers. Try a different location for greattasting fresh food worth your money. Read more