Reviews for Ben's Soft Pretzels in Portage, IN
Love this location!! We often come here to grab ?lunch? for our kids. We take advantage of the 3/10.99. The pretzels are ALWAYS... fresh and the employees are always kind and happy to serve! Read more
I have been a repeat customer of this location for years now and have loved every pretzel from Anthony and his crew! Anthony is... phenomenal to everyone and you can truly tell he cares from the consistent quality to the hours he puts in. I love working soclose to Bens, I never in my years of visiting have ever heard him even scold or talk down to another employee, he is alwaystrying to encourage and bring them up. The employees are are all kind and hard working, I never see them just standing arounddoing nothing. Great location, great people, and better food. Read more
I absolutely love the pretzel dog it was so delicious and and the manager was wonderful I think his name was Anthony. I would... definitely recommend this to everyone... 2 ?????????????????? Read more
Great customer service. The staff is always friendly and just little rays of sunshine. They greet you with a smile and a... positive attitude. Something we don't get a lot of today. The food is hot and FRESH! You can't go wrong with a hot, fresh SOFTpretzel. All the flavors are delicious and don't forget your dip. Mmmm Good! Read more
Stopped by the other day and I'm so glad I did! Not only was my pretzel soft and fresh, the manager Anthony was just a pure... delight! These days it seems the art of customer service has been lost but I'm pleased Anthony didn't get that memo lol! I'll beback for sure. Read more
I don?t know if it is just the location, or what, but I was VERY disappointed with the order I received today through... DoorDash. The Dutch almond pretzel bites were over baked and burnt on the bottom! Terrible. The six piece pretzel stix hadobviously been sitting in warmer for awhile, as they were not their normal soft and chewy texture. The pretzel dog was ok. I?venormally always gone to Ben,s inside Valpo Walmart and have never had an issue. But today from the Portage store was horrible.Never again. Read more
Great pretzels awful customer service a young man wearing glasses Caucasian on February 6th working that evening was extremely... rude and lacking in good customer service. I hope the owner of this business pays attention to this review. Because the oneunder mines mentions that same young man as being rude this establishment will lose business if he keeps being the face of thiscompany. Read more
My fiancée and I decided to finally stop by and try Ben's Pretzels and it was such a great decision. Not only were the pretzels... excellent but Anthony provided us with one of the best customer service experiences we have ever had. Would definitelyrecommend. Read more