Reviews for Heart Of Muskoka Fries in Port Sydney, ON
The burgers are tasty and the portions are good but the service is unbelievably slow. On a Thursday afternoon it took 45m from... when we placed our simple order of two cheeseburgers, a grilled cheese, and two fries, and then another quarter of an hour forour friends who ordered with us on a separate cheque. The sign says ?cooked to order? but it?s as if the kitchen can only handlecooking a single order at a time. It?s good food but it?s not worth the wait. Read more
Had the banquet burger and a poutine to split with my partner. Very generous portions, we did not manage to finish it all. Fries... are delicious and the burger was thick and juicy. Service is excellent as well. The staff are friendly and helpful. We will becoming back soon! Read more
Burger was DELICIOUS fries were a little undercooked. Wait is about 25 minutes which isn?t bad for a whole family meal. It?s a... cute place, you can dine inside or out the washrooms are tiny and for sure would not be accessible to any sort of mobility aid,they were also a little grungy Overall food was good, place is nice Read more
Slowest service I've ever experienced at a restaurant today. They did not warn us about any delay and I've now been waiting for... a lunch order for an hour. The thing is they're not even busy. Looks like they just have no staff on a Saturday. Edit: not sureif there is a way to respond directly to business owner replies but here it is. It was not an exaggeration when I said it it wasan hour. 12:40-1:40pm today before we finally gave up and asked for a refund (which took even longer to process). There were twogroups that arrived before us before us and they had still not been served their meals before we left. This place has prettygood reviews overall so it doesn't seem to be like this all the time but today they absolutely blew it on service time andespecially on customer service for not communicating the delay to their patrons. If I were the owner of this establishment Iwould be embarrassed by how my staff conducted themselves today. I also don't appreciate the way you tried to minimize the issueI had by saying I must be wrong about the time and saying that items are made to order so a wait should be expected. This isoutside of any reasonable wait time for fries and hot dogs! Read more
Freaking amazing little home like vintage family diner! Best hot chocolate ever!!!!!! They even put cream!!! Violet, is amazing,... and such a friendly server. Read more
Nice place located just before the entrance of Highway 11. I love the ambient and food at this place. Being vegetarian, I could... not find too many options. We tried fresh cut fries and fries with poutine. Staff is good and quite quick. The food was greatand packed nicely. Wish we could have tried more options as the menu looks quite interesting. Read more
delicious fries! fresh, thick, crispy and delicious! will definitely come again when in the area. super busy at any time with... locals, tourists and truckers. Read more
First time and have to say there was barely any wait time for food. Staff was friendly, liked the atmosphere and the best part... was the food. Fries are amazing! Good portion sizes and prices are reasonable. I'm sure certain times are busier then others butit's well worth the wait if there is one. Will definitely be back! Read more