Reviews for New York Fries Coquitlam Centre in Port Coquitlam, BC
I wanted to share my recent unpleasant experience with NYF at Coquitlam Centre. I took my son to NYF on Friday Sep. 30 around... noon. My son is a great fan of NYF and we ordered a large Bacon & Double cheese. the cashier was not very welcoming when weordered. I can see he seemed to be stressed I guess due to the busy hour. we didn't wait for long and he placed ordered for usand I paid via credit card. while we were waiting for the order I realized that I forgot to have him scan my NYF society code tocollect points so I asked him and showed him the code on my cell. He looked very mad and said he had to cancel the order andstart all over. He was so intimidating that I had to say OK forget about it then. he didn't say anything. My son was surprisedas well and I tried to explain that the guy must be stressed from work and nothing personal. I can understand the work stressbut I think it's very unprofessional to take it out on customers. in a food court, you only serve one customer for one or twominutes - it's probably only one of your many minutes dealing with NYF customers, but for each customer that's her/his whole(maybe only) experience interacting with NYF Read more
Poutine is one of my favourites. Never had any issues at all here. There was one time an annoying customer was crying about a... free bcaa hotdog and he was intolerable but the staff has always been great with me. Read more
Ordered a large poutine. fries came out cold, they added barely any gravy and it turns out their ?free toppings? are now only... for hot dogs. Read more
yeah so. it wasn?t a good time. the food gave me food poisoning. i started feeling i?ll about 30m after eating there and by 6h... later i was sitting on the bathroom floor throwing up what was left. Read more
My friends and I went there as usual and ordered medium veggie fries. After receiving it, mine was half empty and my friends had... full. I asked the man who was working there which I think was the manager to fix it and he said no it is our portion. I showedhim my food and compared it to my friends and he said it?s the same which was NOT with very bad attitude. It wasn?t about thefood for me it was about how disrespectful that man was. Other workers were very kind and respectful and one of them tried tofix my problem but that man didn?t allow her. Read more
Unfortunately, New York fries failed to meet my expectations. My wife wanted to take advantage of an offer made to BCAA members... to get a free hot dog today. We went to the Coquitlam Centre food court and stood patiently in a long line together with manyother people with the same expectations. When our turn came, we were told that the hot dogs were not ready, and we could havesmall fries instead. If we wanted hot dogs we would have to get back into line. We had in fact intended to buy fries with thefree hot dogs. However, as my wife explained to Patrick who told us this sorry tale, we wanted to eat the hot dogs with fries,not eat the fries and then have the hot dogs 10 or 15 minutes later. Really! Is it an unrealistic expectation that when abusiness promises you something, they deliver what they promised?Or that they would ensure that they had enough resources inplace to serve the many hot dogs that were sitting there in front of us? P.S. Please don't apologize and offer me a "freebie"in return. We went home and made hot dogs which we were able to eat, with homemade humus. I doubt that we, or the many otherpeople standing in line will be returning. Thank you though to New York fries for helping me to meet my goal of walking 6,000steps today. Read more
We were served quickly. The fries were delicious and hot with lots of bacon and cheese. Centrally located in the food court in... Coquitlam Center. Read more
they charged me extra for adding onions to my poutine which is free in every other locations & they gave me less fries in my... large poutine box in my order Read more