Reviews for Starbucks in Port Arthur, TX
Waited in line behind other unhappy costumers for about 10 minutes, finally walked to the back and found an employee and asked... for help and she just walked away,. Not a good way to run a business Read more
This would be the third time I try to get Starbucks from this location and walked out without anything . It amazes me how bad... there customer service is but Starbucks doesn?t care and it?s obvious either does there employees! Read more
Drive thru service was fine without a long wait, the latte was standard. What was shocking was how dirty and trash filled the... grounds were. Litter everywhere - beer bottles, plastic bags, plastic cups, cigarette butts, etc. The area right up to the pickup window looked like it hadn?t been cleaned in ages. How bad is the inside if this is what greets you as soon as you enter theproperty? Disgusting Read more
Worse place ever!! The manager was super rude and they did not know to make a simple order. They need to upgrade their staff... ASAP! And not to mention she took over 30 min to do a refund while people was waiting online. Read more
Heads up, there?s ALWAYS a long drive-thru line but it is for good reason. Excellent customer service and quick!
Much like most other things in this trash city, this Starbucks bathroom fit right in. Trash. The most disgusting Starbucks... bathroom EVER, maybe the most disgusting bathroom ever. Bad as Walmart. Read more
The Dowlen road starbucks is very fast & they make my special caramel mickie just right each & every time also my frappuccinos.... Just love the lemon pound cakes. Read more
This one is very rude and they have messed up my order multiple times and when I asked them to remake it nicely they were very... rude about it and acted like it was a very big deal. Another time I came in I again, nicely said I did not want any whip cream.When I walked away they started talking about me loudly to where I could hear them. Read more