Reviews for Sonic Drive-In in Port Arthur, TX
It was alright at best. Had the buttery steakhouse burger. Taking the time to make sure food is accurate and prepared neatly is... missing in todays fastfood industry. This goes a long way in keeping happy customers returning. Read more
Cannot offer a 0 star. Ordered 3 slushes it slushes there was nobody in the parking lot still took almost 15 minutes to get... there because they were delivering other people's food faster than my order. And the other customers were coming in after me.Management really needs to take a look at their employees and figure out how to do their job better. Read more
Not only do the screens not work properly but the workers never hand you back your change. I understand these are hard times but... when you do your customers dirty eventually someone will turn violent Read more
I waited for 15 minutes for them after pushing the button, i pushed it waited 3-4 minutes no response so i pressed it again... waited a few minutes still no response so i .mashed the button a few times. Meanwhile the guy to my left pulled up was able toget his food ordered, waited for it, recieved it, and left and no one ever took my order. I eventually left starving becausethey couldnt pay enough attention or didnt care enough about their customers. So do your self a favor and go anywhere else buthere. There is plenty of better places arpund them. If you still want sonic go to the nederland one they are better and respecttheir customers. Read more
Horrible service. I pressed the button and no one answered, so I went through drive thru. Wait time was very long, when I only... had one car in front of me. Had to keep repeating my order. Cars behind me were leaving. Read more
I ordered 2 simple items, blue coconut cream slushes. When the car hop brought them to my car there was ice cream and blue syrup... from the slush all on the outside of both, the lids were split, not staying on & the 2 drinks were 2 different shades of blue.Meaning, they were not mixed correctly. Being a previous manager at Sonic, I know how all items should look and not look beforegoing out to the customer. I politely asked her to please take them back and fix them and clean up the outside of the cups. Shedidn't even have napkins to offer me. When she brought them back out, unfortunately NOTHING had been done to them. Verydisappointing. Read more
Ordered ahead on Sonic App. Which gives you 1/2 off drinks. They brought the food out in a few minutes. Burger: did not taste... fresh, sloppy put together, 1 tomato, 1 raggedy piece of lettuce, it was ok, but not as good as burger depot or what it shouldbe for the price. Today I went to sonic and I went to pay my total, handed the employee a $50 bill and she said that they wouldnot accept it. I had no other money with me nor a card, so she said I would have to go break the $50 bill and come back for myfood. We were not happy about this...at all. I looked for any signs or any notice but couldn't find one when I came back. Notcool. Read more
No one took my order for over five minutes. Food was good but getting my order took awhile.