Reviews for Jack in the Box in Port Arthur, TX
I started writing this review 15 minutes after order 2 breakfast jacks. They told me to pull around so I?m waiting in the... parking lot writing this and have had so much time that I decided to write this review. I was in the line for at least 10minutes before even being spoken to over the intercom. By the time someone did speak to me I already had downloaded the entireapp and placed my whole order(my phone service is very slow FYI) for me to write a bad review about food I paid >$5 for is quitethe occasion, normally I don?t care. But this is absurd. Okay she waking out with the food now , bad decision to come here on mypart Read more
The sales person only accepted cash and had to demand a receipt. Was asked to move to the front of the store so he could keep... timing acceptable but took longer than normal to get my order when I was the only customer. Read more
The shake machine has not worked a single time I have ever been here. Could be a new one should be gotten or if your people... don't want to clean the machine take shakes off of the menu! Read more
I loved the food! My first time trying and by far is the best fast food I've ever had! My order took too long to be ready, but... it's understandable when only 3 people are working. The atmosphere was disgusting! Bathroom very nasty, seems like it haven'tbeen washed or cleaned for weeks. The tables and the floors were very dirty. Read more
On a Friday night at 8pm we went to the one on 32nd & Twin City and no one would take our order through drive-thru, went to... window and did not see anyone but 2 vehicles parked outside. We left and went straight to the one on Hwy365 and lady told usthat they were not taking any orders. Left there and went to this jack in the box and we finally had a nice guy take ourorder....thank goodness! He made a perfect oreo shake and got our order taken care of correctly. Read more
Visited the drive thru the lady that work the window shorted me on my change saying the manager left her with no change. After... that she kept wiping her nose with her arm. Then she stepped to the side and done it again with her hand. I asked the lady for arefund she said she couldn?t do it because she didn?t know how and to come back in the morning. I said well you need to callsomeone she said she couldn?t. Then she went washed her had and did not dry them and had water everywhere!!! She proceed to giveme a receipt and tell me to come back in the morning or I can sit here all night. I asked her to have someone else deal with mya guy came from the back and handled my food, in a rush I didn?t check it, get home you can tell the burgers had been sittingthere all day the wrappers were literally covered in grease!!! Read more
I sat in the drive thru for 15 minutes. There were a couple of cars in front of and behind me. When it was my turn, I waited at... the speaker. No one greeted me. I later decided to drive to the window. Someone comes to window and tells me to come back in 30minutes because they?re doing shift change. You?re open 24 hours. At least have the courtesy to not have customers waste time inthe drive thru line because you don?t want to work. I rarely ever visit a Jack in the box when it?s late because the service atnight is usually always nonexistent or their ?system is down.? Read more
I ordered a hamburger with no tomatoes in the drive thru and had to argue with the people working when they were insisting i... accept the cheeseburger they made. I was told that i had to accept the cheeseburger because they had already made it and i couldjust take the cheese off. I refused to do so and finally they agreed to make a hamburger but honestly, i was afraid someone hadspit on it or something. I tried telling them that i wasnt being difficult but they were very rude so i ended up throwing it inthe trash. I spent $11.81, was treated rudely, and didnt eat for fear of retaliation. Read more