Reviews for McDonald's in Port Alberni, BC
Asked to pull into parking spot 1, no issue, I waited for 2 sets of cold fries, one was supposed to be a large and was not, a... luke warm burger and for some reason they gave us 6 straws for 2 drinks. Read more
GO TO OTHER MCDONALDS ON REDFORD The McDonald?s on Redford is consistently better quality and the workers are more friendly. I... remember working at this McDonald?s on Johnston and the manager was better than everyone, or at least thought so. Anyway it?sworth the drive to go to the one on Redford Read more
The curbside pickup option on the app is ridiculous. They will cater to the drive thru time and time again before bringing you... something as simple as an Iced Coffee. Frustrating. Read more
I know getting staff is hard but SHEESH the cashiers could use a helping hand, had a large confusion over the Jr. Chickens and... McChickens, and I still didn't get the one I ordered lol Read more
Usually I don't have problems but this was bad. I went with my friends and our fries were raw. First we asked if my friend could... get new ones because they were uncooked and they dumped hers (size large) out and gave new ones. Some were still raw bug notmany. Then mine (size mini because it came with happy meal) and they wouldnt give me new ones. The lady at the till (same lady)said its just "new oils" and wouldnt give me new ones. No maam new oils wont make the inside and outside raw and hard. Read more
July 4th approx 315 pm. Went thru drive thru and ordered 10 pc nuggets, requested they be made fresh. Order taker said... yes. When I got to window, i was handed my order, which surprised me because I expected a wait, which I was ok with, as I hadasked for fresh nuggets. Person at window didnt know if they were fresh or not, sounded like the person who took my order, andhis response to me asking was, "I don't know, I'm not the cook".....my question seemed to fluster and irritate him. So,obviously, he didn't tell the kitchen I requested fresh nuggets, the nuggets were definitely not fresh..(i have worked at acouple McDonalds in my time, I know) Your staff needs to listen to their customers requests, and inform kitchen of them. Inpast visits, I have gone inside and tried to order at the counter, only to be ignored, as priority seems to be for drive-thru,app orders, skip the dishes, or people who order through the kiosk. Read more
While Donovan was great, he was the only smile I saw my whole visit, even though I saw other employees. No one else was friendly... or helpful. With the food going downhill, why go to a McDonald's if you won't even get a smile? Isn't that their whole thing?And my burger had ketchup on the outside and was falling apart, which was messy. At last the coffee was only $1 and the roomwas warm. Also, interesting program on TV. Read more
Ordered a coffee, guy at the drive thru window thought it was funny to add a whole stack of lids on top. I?m talking at least 6... that now got wasted for a ?fun? joke. Not only is this wasting money for the company, it?s just stupid. Next visit, a few dayslater, we went inside, and the man at the till was receiving a lot of mobile orders, and said to us ?I can?t believe the amountof lazy people in this town? Not impressed Read more