Reviews for Dunkin' in Pooler, GA
Best Dunkin in Savannah/Pooler! They are fast and friendly!
FYI before I start,I do agree with the most of the reviews but today was different. Finally, employees that are friendly and... won't lie and say things like yes,I made this " grilled" cheese sandwich myself and it wasn't grilled but microwaved,<< that wasmy last experience at Dunkin. Meet Devin and Bree ,2 Dunkin Donuts employees that made me feel comfortable and made the productright which was a large frozen hot chocolate drink. Y'all need to learn from these 2 friendly faces. No photos this time becauseno need to take them. Read more
Waste of money, Rude employees, and horrible service. The bagels we ordered with cream cheese smelled like cleaning bleach, and... tasted bad our order of donuts were wrong and our coffees (2) were ordered with cream and sugar and they had nothing add tothem! We asked for napkins twice and they just never responded. What a waste of money$ Read more
This dunkin is a mess. No managers on duty, "out of cold drinks completely", they said. Idk how that's even possible. 2 very... young employees running the whole establishment, I don't even think they were 18 & corporate doesn't care to help them. Multiplepeople have reached out to corporate to get them some help and corporate doesn't respond at all. I avoid this place completely. Read more
Waited 25 mins for someone to take our order in drive thru. Then they were out of most breads for sandwiches!? Then they had us... pull up to wait longer for them to bring out food. Got 3 sandwiches and 1 hash brown that had 4 hash browns in it!!!??? WTHDunkin? at least load us up correctly or even more for the 30 min wait!!!! Smh Read more
This location seems to always be out of items. Wanted to get my son some blueberry munchkins and they were out. About 2 weeks... before that wanted to get the pesto and tomatoe grilled cheese and was told that they weren't able to make it. I won't be goingtheir ever. Read more
I've been here many times with my children since we live a mile away. I can honestly say most of the employees are down right... rude. (I will say there have been a few who are genuinely kind and professional) BUT the bad outweighs the good! Again I wenttoday, again my order was wrong! I bought a dozen donuts and 3 I wanted (lemon) are missing and replaced with 3 plain donuts.Also I now ask for a box (if I'm only buying 2 donuts) instead of a bag because they put my donuts in the bag upside down sothat the icing is on the bottom stuck to the paperbag! I don't understand this and also I'm lucky if they got my order right!Unbelievable. So now I ask for a box and I feel like I am being an inconvenience and a picky customer. Just terrible. Gosomewhere else. Read more
This place is always out of wack, while I understand the worker shortage I've seen the place with only two workers where the... lobby and drive thru are both open. As someone who has worked in food service I can tell these poor people are overworked andstretched too thin. They should close down the lobby or drive Thru if they don't have enough workers Also this location isalways out of stuff. I've tried to come here several times for pumpkin flavored things this fall (donuts, munchkins, muffinsetc) and they always say they are out. The coffee always tastes like the espresso has been old and sitting out instead of freshshots. The other Pooler location is a lot better. Read more