Reviews for New York Pizza Company in St. Augustine, FL

It?s really great food I will say, and the one guy that works there with the brown beard is amazing, but it?s such a shame that... the owner is a complete grouch. He is beyond rude for no reason and has zero people skills. I have hung up from orderingmultiple times and it?s sad that I don?t want to give them my money sometimes strictly because of him. Read more

Good food but owner answers the phone and has a horrible bedside manner. If you don?t answer the pizza order just so- he makes a... snide comment about having to start the order over or hounding you about what size pizza a large is. Most people don?t orderpizza with inches. Most order in size. Please know you have loyal customers that would appreciate a happier tone. I don?t haveto give you my hard earned money. But I do because the food is good and the delivery driver is always nice. Think of yourcustomers please!! Read more

Excellent service and amazing food!! Loved everything!

Hello NY Pizza order online,6-24 at 5:45 said it will be ready at 6:45. The order was on my wife?s name.She waited more than 10... minutes no problem the cashier up front all dressed in black not even a simple Hello, welcome, hi nothing? asked her after 14minutes where was my order and she said I don?t know? I said could you ask ? No response from her ? she didn?t even had a smileshe was like a wall. We just moved to the area and definitely it wasn?t a good experience. There was a girl with ayellow/mustard t-shirt and I asked her about my order and she looked annoyed meanwhile there were 7 other customers waiting fortheir order. She didn?t even knew the order ? she asked the cashier, and the only reason was because she couldn?t find the orderon that wood table with all the orders? the girl in black accidentally threw my ticket with the order in the trash ?seemed likenobody knew what was going on? Paid $52 + tip for a large pizza with sausage n onions/ 4 garlic rolls / and 2 meatballs smallerthan golf balls and 2 chocolate cakes. Food was good but extremely bad service.it?s not only about good food it?s also aboutservice Read more

Just spent $91 for two large pizzas, 16 wings and 4 garlic knots. When I called to make the order they stated they couldn?t... split the flavors on the wings unless I paid for two orders of 8 wings (this would cost an extra $3). They quoted me $71 overthe phone and stated they delivered to my area. When the pizza arrived, they were cold. There was a surcharge of $18 with noexplanation on the bill. After tipping the driver $5 I still don?t understand how they arrived at the final bill price and thedriver couldn?t explain it. We?ve always loved their pizza but I?ve got to be honest, $91 is ridiculous. We didn?t even getthat much for it. Read more

Sad to admit I was disappointed. Large pizza was size of a typical medium pizza. Crust was thin but cheese and toppings were... lacking. Had high hopes as I was looking for a new go-to pizza shop near our new home. Second issue was cost. Paid over $45 fortwo pizzas that were undersized and did not meet expectations. Need to explore all options in a new area. Lesson learned. Read more

We stopped here on our way into St Augustine. Started with a super fresh and delicious Caesar salad. We ordered a half/half... pizza with my husband getting pineapple on his half. Our waitress accidentally put the order in with pineapple on the wholepizza. They put another whole pizza in with my half, sans pineapple, free of charge. We were fine with the pineapple all overthe pizza but the owner was insistent on the other pizza. The garlic knots were to die for, pizza was fantastic and the serviceand hospitality was stellar. Thank you for a wonderful meal for the first night of our honeymoon! Read more

Its my go to and pizza is a little thicker now too juust the way I like it. The salads are very fresh and I always get one.... Everything is good here. Thanks for keeping the standard up. Very happy regular. Delivery service is quick and efficient. Dontbe cheap people tip these guys well. Young guys need it. Picked up a Margherita pie 5/2/21 at 735pm Absolutely incredible. Takea look at that pie. Cookex. Perfect. OOooOo mama. ???? Read more