Reviews for Popeyes Louisiana Kitchen in Pompano Beach, FL

Hey this location is extremely busy, but the staff thats there give it their all. The store was very clean and they worked... smoothly together. Food was good, just a bit salty, other than that, thank you all for your hard work and quick service Read more

Well, 7 or so cars in line, waited about 25 minutes. Homeless man kept walking from behind the dumpster up and down the line of... cars in the drive through. No one seemed to mind terribly. Wait was unbearable. $5 2 piece box with sides is a decent deal.Drumstick was crispy and tasty! Thigh had so little meat it was practically vegan. I didn't ask for sauce but they tossed inliterally 20 ketchup, honey, and hot sauce. Ok, honey on the biscuit actually pretty great! Mac n cheese is top notch for anytakeout place. Highly recommend that! Overall, just ok. Read more

I have always consistently had excellent service at this Popeye's. Even if something is incorrect, they fix it politely. I'm... tellin' ya. Plain ole customer service goes a long way. Good job guys!! Keep up the good work!! Read more

Great experience, the first time I was in the store I saw right away that it was maintained very well. The Manager was training... a new cashier...I had my five piece special absolutely delicious. Today I was in the mood for Popeyes so I returned and orderedthe five piece again dark meat. Once I arrived I saw the two managers in the back of the dining room having a small meetinggoing over stuff and I went over and complimented them on the store and everybody's positive and friendly attitude. They werevery happy to hear that as if I complimented them in their home. Taking care of my order was Kimberly. She was so smiley so niceand represents Popeyes well. He also recommended sides included that rice and beans which was delicious. As I was waiting for myorder I did notice that there's a lot of people working in that restaurant so I know that they're on top of their game becauseit's well staffed. Just wanted to thank Popeyes, the people the restaurant and the management. Read more

2 stars because the guy (Keith from my receipt) who took my order at counter was super nice and efficient. 3 stars short because... they were too heavy on the utensils, napkins and sauces..and way light on the THEY FORGOT MY LARGE RED BEANS AND RICE AND LARGEMAC N CHEESE. Also pro tip: Letting others dig in people's (my) food at the main counter = gross. Read more

Each Popeyes has their own ?personality?. We eat at a lot of different locations. We have been to this one multiple times. We... have received horrid customer service, multiple mistakes with the orders and they seem to consistently run out of product. Mostof the employees talk in slang and are RUDE!!! I had such a bad last experience that I called corporate? that did next tonothing. They didn?t call, text or email to let me know they ?heard? my complaint? they put a $3 off coupon on my app?REALLY?!?!?! No wonder the employees don?t care? corporate doesn?t. Keep your $3. Read more

Drive thru was crazy busy so decided to go inside. The parking here is so limited. Had to circle around just to get a parking.... Got inside and there were people inside waiting for there food. So I was first in line to order my food. Stood there for about25 minutes and no one Came to take my order. It wasn?t until others came behind me that someone was sent to the front. Thenthey asked the person behind me if they have been helped. I?m like wait no one has even taken my order. The person then looks atme and say ok what do you want. I ask him about the kids meal and they look at me as if there annoyed. I tell him I want anugget kids meal and the person automatically assumes I?m done and turns around and starts bagging it up. Mind you I never saidI was done or paid. When person comes back to register he tells me my total and I tell him I wasn?t finished.. I tell him therest of my order and pay. Get my food and leave. When I get home I notice missing items and got no sauces for any of my chickenand shrimp. The chicken sandwich I got was dry and taste like paper. I haven?t had Popeyes in a long time and will probably beyear before I ever return Read more

After waiting 1 hour to even place my order.. i pull up to the window to not only not have my food ready, but to see 2 employees... leaning on their phones with no food update. I literally sat at the window for 15 additional minutes with no explanation. On topof being extremely frustrated, my chicken was old and cold. Like what was i waiting all that time for????? We have to do better. Read more