Reviews for Beachcomber Resort & Club in Pompano Beach, FL
I am giving a single star for how nice the girls at the front desk were. Unfortunately, I was never able to check into this... resort. My family and I were displaced because of dangerous black mold they found inside of the walls of our condo and we hadless than 24 hours to evacuate our home. We spoke with their sales manager Jack to get information on monthly and weekly rates.I had expressed the need for us to get out immediately and because of the situation we weren?t sure if we needed a few weeks ora month. After several negotiations and him refusing to accept a credit card authorization from our landlord, I agreed to payupfront for the week $1000 from my checking account for the week stay (not including deposit). I show up to the property onlittle to no sleep, two cars full of belongings, as well as a sleeping two year old after waiting 20 minutes in a line to checkin I was turned away because I realized I had lost/left my wallet behind at our home (as we were rushing to leave). I told thegentleman that my husband was coming with it within the next 20 to 30 minutes but he just wouldn?t budge ..would not allow me tocheck into the hotel knowing that we had nowhere else to go and all of my items and 2 year old were sitting in the valet tempparking. He treated me very poorly as if my money and family had no value and embarrassed me in front of other guests and staffat the front desk. it was a horrible experience and probably the one of the worst experiences of my entire life . I walked awayhysterically crying not believing how heartless this guy could be after taking my thousand dollars and making me wait probably aweek to receive it back. If you do stay here make sure you book through reservations and not their sales department! Read more
The outside common areas are fantastic. There's a great bar and outside dining area. There are also cute little spots to hang... out and relax. You do not have to pay for chairs on the beach and valet is only $5. The restaurant did a good breakfast - thecroissant sandwich, potatoes, and Bloody Mary's were delish. The lunch was standard, nothing special. I think the rooms need tobe updated and they need to have standard housekeeping everyday and not by request only. The balconies are lovely and have niceloungers. Read more
Beds seem small. The espresso in the room is pointless and undrinkable. The pools and amenities are great. Location is awesome.... The drink prices are great, excellent lattes and Pina colada. Claudia,who runs the poolside service, was amazing. She wasrunning around and was providing excellent service. Would recommended Read more
Room wasn?t ready when we were supposed to check in. Room was wrong so we changed. New room was freshly painted and stunk of... paint. Tub filled when taking a shower. Beds were stained. Doors had gaps that you could see through. Air conditioningcouldn?t cool below 75. Screaming dog in the room next door. This place is no bette then a motel 6. Not worth it at all. Iwish we read these reviews before hand. Read more
As a whole my experience was okay. I did not get the room I reserved which was a a king pool view with kitchenet . BTW that did... not come with a microwave that I was not told was extra after the fact. The floor's were dirty and so was the bathroom. Stafffriendliness was great, everyone was respectful and kind. The pools are amazing. The restaurant food was amazing the whole timewe stayed and so were the drinks. DO BEWARE OF FEE'S!!!! They hit me for almost $400 after the fact. All in all I had a goodtime . Think I'm gonna try a different place next time. Read more
I really enjoyed my stay here! Everyone was very nice and friendly! The hotel is really beautiful and it?s wonderful that it?s... right on the beach. Some of the people who work here that stood out to us are: Luis, James, Taylor, Elyssa, Franky, and Glen.Those are just the names I was able to make note of, but everyone was really kind with us! I love that they have live music sooften by the beach and in the lounge. Loved getting breakfast in the morning at the little cafe! It?s a beautiful place thatfeels elegant but also laid back! Read more
A lovely place to stay. The decor is beautiful. Beach is easily accessible, pools are great. I left my bag in the room and they... mailed it back to me promptly . The bar has a great happy hours and cool decor. The food was delicious in the outdoorrestaurant Read more
The location is great. You get complimentary beach chairs and umbrellas The restaurant is very good and right on the ocean. The... rooms are very spacious with a mini fridge and a balcony. We had a partial ocean view and it was great. Recommend! Read more