Reviews for Wendy's in Pomona, CA
waited 30 minutes at least for some not only cold but also unsalted fries and cold nuggets and I'm pretty sure I got a small... frosty instead of a medium there was 5 cars so it wasn't that busy. If im waiting that amount of time I expect my food to beburning my mouth hot or at least warm man come on. This happens every single time I go top which is why I haven't been in monthsbut unfortunately you were the closest option open that I know I'd eat. Read more
First time in this place and my last awful experience no one in the front to take care of the business I feel so sorry for the... owner how much business he is losing I literally had to get back on my vehicle to go through the drive-thru to get breakfast Itried calling corporate but no one will answer so now I get it why their franchises are the same no customer service whatsoeverthank God for Mickey D's Read more
This joint is ALWAYS understaffed with 15+ min wait for the drive through. Never open on time and often gets my orders wrong.... Spend your money elsewhere if you're hungry. Read more
Took 32 minutes in the drive thru and line wasn?t even long. Can definitely look at what they are doing as a restaurant to speed... up the service in the drive thru. Also, not good for employees to argue with customers Read more
Will not go back after getting an undercooked grilled chicken sandwich. I had to send in complaint on their website, as no one... answered the phone. I was offered $6 as a refund...what a joke. They didn't even address the half raw chicken. I should havereported it to the Department of Health. Read more
This place deserves 0 stars. Waited 40 minutes in the drive thru lane. When we finally got to the window the worker tried to... give us someone else's order. When we told him it was wrong and then told him what we did order the kid LAUGHED and said, "Thatwas a really long time ago, I'm going to have to take your order again." ???? That was when we left, drove across the road toLittle Cesar's and had our dinner 2 minutes later. Ridiculous. Fire the manager at that store and hire someone who will actuallytrain their staff. Read more
Over all, this is a good Wendy?s. The only gripe I have ,is that the service can be very slow. Anywhere from 5-10 minutes to... order your food, and another 20-30 minutes to receive it. It?s too pricey for the time you wait and quality of food you receive.If it?s busy in the drive thru, I?d avoid it all together. Read more
Really good, and nice people work there! Had the double with the large chocolate frosty instead of French fries...look for it on... the drive thru menu it's a healthier choice! Read more