Reviews for Jersey Mike's Subs in Pomona, CA
The employees here are really nice and went above and beyond to ensure I had a positive customer experience. I didn?t catch the... girls names but they were really helpful correcting an order and I really appreciate it Read more
Generally we like Jersey Mike's, but this location's restroom was out of order and they didn't have the bread we wanted. On the... bright side, the staff making sandwiches were friendly and fast. Read more
I have given this place so many chances.. either they leave something out of my order or when I have walked in the customer... service is subpar.. I feel like the employees are not happy to be there and take it out on the customer.. doesn't leave you witha "I want to come back" feeling. Read more
Early this evening I was about to walk into Jersey Mike's, but noticed the Open sign was turned off and so I thought they were... closed even though it was just after 6 pm. I also saw a sign on the window saying there was no bread available for sandwiches. I walked away, but went back because I noticed a man getting food. Although I wanted a sandwich, I thought I'd check anyway. Tomy surprise the door was unlocked. I saw them making a sandwich for the customer and noticed the loaves of bread on the rack. While the guy took my order he seemed to rush me and kept asking, "Do you want anything else?" before I could finish telling himwhat I wanted on my sandwich. As I paid, I informed them (there were three employees at the front counter) that the sign on thedoor stating they had no bread was on the door. One said they forgot about it, but he didn't take it down. On Wednesday,earlier this week, I drove by at 8:45 pm hoping to get a sandwich, but saw that the Open sign was off and had noticed the signon the window regarding no bread available. I now wonder if they were actually open and had bread, but wanted it to lookclosed. Read more
I ordered a chicken and also a beef sandwiche. Service was polite and quick. The chicken sandwiches I ate were hot, delicious,... and far far better than anything subway ever dreamed of. Both sandwiches were prepared fresh on a grill. It costs double whatsubway charges, but that's the difference between imitation food from a microwave and fresh delicious human food prepared on agrill. ???? Subway needs to scrap their model and take some tips from Mike's. Fresh off a grill, no microwave. I'd give themmore than 5 stars if it were possible. Read more
Adriana & Carley were so efficient, thorough and polite in helping me organizing feeding a water polo team yesterday while I was... in NY. It was a great success and I?ll definitely be reaching out to them again! Many thanks, Ladies! Read more
Everything was fresh, cooked to order, was able to make all the changes and requests I needed. Was a bit pricey, but you get... what you pay for. I got a clean place to eat, AC, courteous staff, fesh food, and exactly what I asked for. Recommend for wholefamily, small dining area. Read more
I ordered a mikes philly cheesesteak sandwich. I loved it so much i ordered a second sandwich. Customer service was really good.... I will definitely go back here if i am in the area. Read more