Reviews for El Pollo Loco in Pomona, CA
All my family loves this place customers service is the best. and the person that is cooking does good work my chicken is never... dry always it's perfect.???? Read more
This location was the worst El Pollo Loco I've ever been to the vibe is just annoyance... attitude from all staff including the... cook, threw my food together, even when I told them I had an allergen they hated making my food the way I needed it made me feellike I was a big bother and it was a big deal, they were very very rude all around, I recommend DO NOT go to this locationbecause you'll get the rolling of eyes and a sound of a sigh. I'll Always come with the straight facts .. to all stay safe andblessed Read more
The chicken was dry and over cooked I asked for a regular coke and got diet coke. However the rest of my multiple order was... correct. Read more
I didn't get what I asked for, got Mc& Chz ,instead of of salad and I hate Mc&Chz, but I couldn't go back because I don't know... the area, I have worked in fast food industry for many years and the wost thing it's when you get home and you see that youdidn't get what you want, always remember to check your bag of food before you get home tired and hungry. Fast food it is aneasy job how come order taker make a mistake.???? Read more
This location use to be 9n my week basis ut this time was awful. Ordered Tortilla soup and classic burrito meal. Well the... burrito came without chicken and beans only rice, i bring it back. The manager a female blonde tie hair close the door on myface and doesn't let me walk in to the restaurant she said it is close now. Well I was at the door with a rice burrito in myhand. They gave a new one. I returned to my car to eat and the worse Tortilla soup and chicken favor I ever taste. The chickenfavor taste like old, like when the freezer defrost and refrost the chicken. I use to work at restaurants and believe me it wasold chiken. I discard Evething and drive to waba grill. I spend 14.00 at pollo loco Rio Rancho Rd location. I definitely willnever come back Read more
How do you run out of creamy Cilantro dressing??? I bought three salads and did not have enough and they don?t even have ranch.
This Polo Loco is "the real deal!" Full size chickens, ALL the sides, gentle folk to serve you, and cooked just right. Worth the... drive! On my top 10 fast food Restaurants...for sure. Read more
I ordered 8 pieces of family dinner. I only got 6 and 1/2 of pieces (if that is 1/2 of piece indeed) and they did not give me... the large avocado salad and 4 churros S advertised on the website! The chickens were mostly overcooked or left over fromearlier hours. The overstocked quesidilla was very disappointing item. Read more