Reviews for Popeyes Louisiana Kitchen in Poinciana, FL
Wish I could give this place zero stars. After placing a mobile order we went through the drive through, told them the order... number and they said okay go ahead and pull up to the window. We waited in line for 30 minutes to get to the window for them totell us they don?t have our order and contact support for a refund. Too lazy to make the order. After we pulled out they turnedoff the drive through screens 45 minutes before close. The epitome of lazy. Read more
I send my 20 yrs old son to buy the 10 pc mixed chicken or tenders, 2 Lg sides & 5 biscuits for 21.99 and this is what he... brought home. So disgusting, this is the WORST FAST FOOD IN FLORIDA, we have to throw it all. Read more
The food was good & customer service but the very 1st time I order at this place & i got home & I had food missing. I left it... that way & the 2nd time I ordered I check before leaving & had food missing. I brought it to there attention because both timesmy order was big.. I hope this doesn't happen anymore or it happens to anyone Read more
Not only are the staff extremely rude and have nasty attitudes but they are also very slow. If you make a mobile order good luck... getting it in less than 30 minutes from your order time. These people look like they despise being at their job and they take itout on the customer. Popeyes has amazing food but this location has absolutely pathetic service. Thats putting it nicely. Read more
If I could say ZERO stars that?s what it would be!! Because I knew there has been labor shortages and I ordered a 12 piece meal,... sides and sandwiches I placed my order ahead of time and gave the restaurant 45 mins before I came up to get the food. When Ichecked in through the drive through as was told I was asked to wait in the space and my order would be brought out to me. After15 more minutes of not getting my food I finally walked in, there were 5 people visible employees, that included a manager, oneperson ahead of me in line who was already getting their order given to them - I said to the person at the register - I placedan order an hour ago and it?s still not been brought to me?.he can?t find it?.he looks it up again in their system, the orderwas checked off already like it was delivered but he found all the chicken in their holding spot. The manager doesn?t sayanything, the guy getting my food chuckles and says sorry for the wait as he hands me the food. I?m so irritated at this point Ijust take the bag and leave. I get home, 8-10 mins away and my family starts to grab food and that?s when we realize we aremissing both sides and the biscuits for the 12 piece meal. I call the store and tell them I?m sending my son up to get the foody?all forgot because I can?t even at this point?.they get to the Popeyes and do you know what - A DAMN COP WAS THERE!! Like areyou for real??!!?? This is the second time with this location, I tried to come back because I know it?s been hard with laborshortages but there is no excuse when you are NOT busy, at all and this is how your manager and employees do customers?! Done!!! Read more
Well Popeyes has been one of my favorite food places. The chicken was very tasty..done well and we enjoyed every last bit of... them. Mmmm. Sumptuous! Service was good and the staff was so nice, polite and personable. Read more
I ordered through Uber Eats, three meals, and when my food arrived we only received one sandwich, everything else was missing. I... called and they offered to replace the whole order because they forgot to bag everything else for the driver. I was upset I paidfor delivery and wasn't reimbursed for it. But I accepted getting dinner there another day. I went in 2 nights later and theorigional manager that said he would replace my order, wasn't there. Another manager that was there didn't believe that my WHOLEorder needed replaced and gave me push back about getting my food. She finally let me order ans replace my missing food butasked if I could pull forward away from the drive thru window and wait in a parking space. After waiting 20 minutes I pulledback around and asked if it would be much longer as I had two children in my car. Another 10 minutes later I finally get my foodfrom the manager. They were slow, never communicated, and very rude. Read more
We went two days ago and there was no fried chicken. Like a place that's famous for chicken and has no fried chicken. Ps: we... went around 12 pm the place was closed and only driver-thru working. Read more