Reviews for Dunkin' in Plymouth Meeting, PA
This is the worst Dunkin Donuts when it comes to customer service?.by far! The staff is not friendly at all whether you go to... the drive thru or into the store. And they charge you extra for everything. You want a cup of ice? ?You will be charged?. You want less ice? ?You will be charged?. Two pumps of caramel? You guess it, ?You will be charged?. I saw two customerswalk in the store, younger one first followed by an elderly person. Younger person was asked to use the kiosk and then thestaff catered to the elderly person. The way the staff handled the younger customer appeared very discriminatory to me. Theyounger person felt the same way and went West Philly on the staff (deservedly so). Spend your money at a different Dunkin. This store does not deserve a penny of any one?s hard-working money. Read more
Edit: THE LADY HERE REMEMBERS MY DRINK AND HAD IT READY FOR ME TODAY!!! I LOVE HER. I have recently discovered that Dunkin... Donuts has the BEST, most flavorful hazelnut syrup of any sort of coffee place. For some reason, 98% of locations mess up myorder (iced matcha latte made w oat milk, 5 pumps hazelnut, less ice).. But THIS DUNKIN GETS IT RIGHT EVERY TIME!!! I have takento only coming here if I'm able, because I know it'll always be exactly what I asked for. Love this place. Also, to reviewerswho order a large iced drink with no ice and the cup isn't full? That's because a large iced drink's price is based on therebeing ice and a set amount of coffee. What you get when you say no ice is the exact same amount of coffee that's put in if youhad ice. Why should they give you more coffee than everyone else gets because you're trying to game the system by not gettingice? Just order a hot coffee, ask for a few ice cubes on the side to cool it down, that way your cup will be full. They'd losemoney if everyone got a full cup of iced coffee when they ask for no ice. They weren't out to get you specifically. They'retrying to run a business here, and the iced coffees are priced based on x amount of liquid in each cup. Read more
It's a dunking donuts, and you'll get what you've come for. Unfortunately I can't give 4 stars to a fast-food restaurant unless... I am pleasantly surprised by food presentation and freshness. I should point out the employees were polite, I wish they had moreof these type of employees elsewhere. Read more
Staff was polite but it was way to expensive and it tastes horrible. Can?t even drink it. I?m wondering if my order was correct.... If I wanted to overpay and still get nasty coffee I would have gone to the other place with over priced nasty coffee; at leastthey wouldn?t charge me for water. Won?t be back. I?ll try to shop local. Read more
Drive thru staff are always miserable and rude and rush you. Drinks are wrong 75% of the time. Go to the Fort Washington Dunkin... if you want quality service, product & professionalism. Read more
Very rude employee at the window. I had asked for some extra sugar packets and it was if it was the end of the world! This is... actually the 3rd time I've experienced this at this location but 1st time giving feedback. I'm most likely not going to thatDunkin anymore. Read more
I never complain about service, but I've gone here three times now and every time the order has been wrong. I'm not even talking... about complicated stuff: I ordered a sausage/egg/cheese wrap and hashbrowns most recently and got a piece of sausage and bacon?It literally says the order on the bag. You have to basically beg them to give you your food because they keep it behind thecounter out of sight/reach, and when I told someone there was a problem with my order their response was "nobody here is goingto help you." Avoid if possible Read more
No one is polite , Second time here very rude towards black people when none of them are white. It?s very strange. Normally at... dunkin cream and sugar means classic sugar and cream . They continually give me granulated sugar when I mention it to have itremade I was rudely informed that if i do not specify it here then it will be granulated . The cashier and other employees werenasty towards my friend and I . He got breakfast food that he enjoyed. Read more