Reviews for Firehouse Subs in Plymouth, MN
This location used to be one of the best- really gone down hill in the last 6 months. Two recent visits and I’ve experienced... unfriendly cashier , no iced tea (both times), and literally 1-2 choices of chips. ( I feel like it’s just generally neglectedby management, or perhaps like everywhere they are hurting for employees and supplies). Too bad. I used to be a once a weekerfor lunch…time to find another place. Read more
Your employee "YU" costed your store 16 dollars and some cents plus food waste because he decided he didn't want to give me... extra sauce for my sandwich 30 mins before close. Lack of customer experience Read more
I like Firehouse Subs over those ofher places as I just flat out get more meat and toppings. For me this one of the better sub... shop chains. If you want more bread than toppings or you like tuff/chewy bread don't come here. There bread is good and thetoppings are good as well. I will be back now that I found one kind of close to work. Read more
Went in to get tmobile tuesday deal which states free medium sub with ANY purchase. When i came up to cashier, she told me to... hit the redeem button which starts a timer and THEN she tells me that their owner doesn’t honor the coupon and i had to buy acombo to get the free sub. Basically forced to do it since i already hit the redeem button and wasnt warned in advanced. Usedthis deal at other location before and they had no problem with me just buying a cookie since the coupon states ANY purchase.Extremely disappointed with owners and cashier trapping me like that but sandwich was okay. Read more
just picked up my sub. i ordered no onions (even shows on my receipt) but it still had them ; the bread was so dry / stiff ; and... sub overall lacked taste. Read more
Recently visited there for the very first time. Staff were patient and helpful. Helped me to figure out what I wanted with some... helpful suggestions and personal preferences. Definitely superior to most chain sandwich places, (i.e. Subway, Jimmy John's,Potbelly. Would strongly recommend if you're looking for a hot or cold sub style sandwich. Also like how they are big onsupporting First Responders. Great food, great service for a great cause. Read more
Hands down these are the best subs in Plymouth. The mac & cheese / chili is the best tasting from a restaurant I've ever had. ... The staff is very friendly & the rewards program is wonderful as it's really easy to use & you get rewarded frequently. Theonly downside is that I wished they gave larger portions of the mac & cheese / chili as it's too delicious & even a largeportion is never enough. Read more
Ordered gluten free and gloves were not changed, making other non-gluten free subs. Would not remake or refund. Terrible... service. Read more