Reviews for Ben's Soft Pretzels in Plymouth, IN
I'm pretty sure I visited Pretzels' factory. Because my beautiful woman, Rachael Fruit works there! ??
As far as I'm concerned Ben's Pretzels are the best around. It doesn't matter which location I go to the quality is the same,... excellent. They're always hot and delicious. I've had to wait a couple minutes while they finished baking but worth the wait. Read more
They have thee best pretzels ever hands down the best.
Always hot & delicious pretzels! And I love 2 dollar Tuesdays!
The product was as it was expected to be. My issue is with the completely apathetic teenage girl that was working the counter.... She made zero effort to treat me politely as a customer. I felt like I was being served by a robot. The issue that I have isthat I asked for spicy mustard and was given regular. Then when I returned it (after I already walked to my car and back) andasked to have the correct dipping sauce for pretzle she asked if I opened it, which I did to find out that it wasn't the saucethat I wanted, and then rolled her eyes as she threw it away. She then said that "there wasn't any made" and did not apologizeor offer to make any. When I asked for sweet mustard I got a similar response. Since she made no attempt to help me enjoy myfood on any level and since I did not want a different dipping sauce I asked for a refund. She made multiple sighs and scoffs asshe refunded me and then turned her back to me without apologizing that I was unhappy with my experience. I hope that she doesnot serve all her customers like I experienced. Incredibly unsatisfactory experience. Read more
Editing the review I previously posted two months ago... I was using the restroom a few days ago and a gentleman wearing a Ben's... shirt, and a Ben's hat and glasses walks out of one of the stalls after it had flushed. So it not like he was just getting apiece of toilet paper and proceeded to the sinks where he RINSED his hand under cold water and walked away. I walk up front andthere he is rolling some pretzels with those coldly rinsed hands. If this sounds like a horror story that's because it is. Withall the sickness going around you only rinse you hands before returning to work that's disgusting in general but clearly noregard for your customers. Again he is an older gentleman who is always wearing glasses. Read more
They definitely live up to their "Perfect Pretzel Promise" with soft pretzels served fast. Suckers are thick too! I would post... a picture but i've already inhaled mine! Read more
Both pretzels were hard and girl wouldn't replace them!!