Menu for Cold Stone Creamery in Pleasanton, CA
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Closed:1:00 PM - 9:00 PM
- Contact:
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Known for:
Mask required, Staff wear masks, Curbside pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, NFC mobile payments, Dine-in,Read more
Cold Stone Creamery in Pleasanton, CA, is a American restaurant with average rating of 2.7 stars. Curious? Here’s what other visitors have to say about Cold Stone Creamery. Make sure to visit Cold Stone Creamery, where they will be open from 1:00 PM to 9:00 PM. Don’t risk not having a table. Call ahead and reserve your table by calling (925) 399-7323.
Looking for different restaurants with a similar menu? You should check out BottleTaps and Starbucks.
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Additional Information
Website
Payment Options
Apple Pay, Google Pay
There are currently no photos.
The hours on google and when I called said they were open at 11. I showed up at 12:40 with 3 kids in 100 degree weather? the... store sign said they opened at 1. Ok- we tried to make the best out of a bad situation - kids played red light green light? soby the time someone showed up (after 1) we were a hot mess. The lady was nice but we were struggling. There was a huge puddleof water inside, and I appreciate the lady worked to set up and serve us before cleaning that up, but it was a struggle to keepmy sweating 2 year old out of the water. When she started putting our orders together she put the ice cream in the cup and pourthe mix ins on top. I has to ask her to actually mix the mix ins. To her credit she did without arguing with me- but it feltlike something I shouldn?t have had to ask for. When we went to check out I brought out a coupon I had been emailed from coldstone and she said they don?t accept coupons ???????????. Also she didn?t let enter my phone number for rewards-not a huge dealbut compounded with all of the other things it was just too much. I will not be returning to this cold stone. It is worth thedrive over to Livermore. Read more
Canceled order 40 minutes after it was confirmed
Super upset with this establishment. I tried contacting management multiples times and no one ever reaches back out. Half the... employees claim they never see management either. I run a program and we planned on bringing small groups of children here everyWednesday during summer. Every time we have shown up no one is working. Their hours online do not reflect their true hours andtheir own employees do not know when they open. I have spoken to 3 different staff members and they all claim they open atdifferent times. Super upsetting. When I have visited this store before on my own time, a large majority of their staff arealso very rude. Carrying conversations with their friends that are sitting in the store rather than paying attention to thecustomer. Read more
Don't use their website's online delivery option, never. They will not respond if you are waiting for your cake and they work... with door dash which simply cancels the delivery, with no reason. Then after multiple calls, ColdStone says 'oh we don't knowabout your order, you can come over and pick up if you want'. Read more
Q & A
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FAQs
When is Cold Stone Creamery open?
Cold Stone Creamery is open on the following days:
Monday: 01:00 PM - 09:00 PM
Tuesday: 01:00 PM - 09:00 PM
Wednesday: 01:00 PM - 09:00 PM
Thursday: 01:00 PM - 09:00 PM
Friday: 11:00 AM - 10:00 PM
Saturday: 11:00 AM - 10:00 PM
Sunday: 11:00 AM - 09:00 PM
What forms of payment are accepted at Cold Stone Creamery?
They accept Apple Pay and Google Pay at Cold Stone Creamery.
Does Cold Stone Creamery offer delivery?
Yes, Cold Stone Creamery offers delivery.
Does Cold Stone Creamery offer desserts?
Yes, Cold Stone Creamery has dessert, view their dessert menu on Sirved.
Went to redeem a BOGO offer we got by email for my son's birthday and they refused to honour it. They kept talking about points... with phone number not enough for BOGO. Very disappointed that they trick costumers to come to store using fake offers and getkids excited so we had to buy 2 scopes! Though kids enjoyed the ice creams, they tasted really bad & you can get much betterquality ice creams at other places. Read more