Reviews for Burger King in Pleasanton, CA
Just the absolute worst. Ordered a value sausage biscuit, she didn't know what I was talking about. Got my food, it was a cold... sausage, biscuit, egg, and cheese thing... All wrong. My French toast sticks are cold and hard. I get up to the window to pay,they didn't have the vanilla iced coffee, she is telling me this while rubbing her nose with her bare hands and rubbing herface. The manager came over and threw some coffee, milk, and simple syrup in a cup, it's terrible. Just the absolute worst.Gross food, terrible cleanliness, and I'm not happy with the fact that they don't know their own menu... Read more
My toddler is very fond of fries here and every other day I buy them for him, sometimes redeeming the "$1 large fries" offer... from my ios app. On this day as well I Went to the drive-thru after placing an order online and the person accepting orders toldme that I had to buy something else with it. I requested him to check again if he is mistaking this offer for some other offeras I'd used the same offer a few times earlier and was well aware of its terms. Even mobile app let me place the order, I havethe digital receipts. He started yelling at me and not giving me a chance to speak telling me it's not free, donno why, as I'dalready paid through the ios app. My accent or color might have suggested to him that I can be treated in an inferior manner anddon't deserve any respect. This almost made me cry while my son was present in the car while waiting for his favorite fries.It's not a question of $1 offer anymore, it's about disrespect I got for no reason. I'll be reporting this to consumer forumsimmediately and continue pursuing it until I get an apology publicly. Read more
While placing my order in the drive-through with one person another guy starting yelling through the headset so loud I couldn't... understand anything they were saying. Then when I pulled up to the window one guy was yelling and making all kinds of noisewhile other employees were asking him to be quiet. Then to top it off they were all rude. Read more
Fast service and attentive employees. One of the cleanest Burger Kings in the area. Food was hot and as good as expected.... However employees when not serving customer, they were cleaning. Keeping busy. Which is a rare site, especially a place like BK.So hats off to the crew at the Pleasanton location. A far far FAR cry better then the Dublin location. Read more
Besides the Air-conditioning not working and the fact that the staff was not all together, the manager was very Rude with... everyone. We watched manager get rude with a customer who they messed up his order. Customer even stated that he didn't wanna be"that kind of customer" and just wanted his order correct. Manager was a Queen and acted as such toward him and everyone else.Don't recommend. Try Chick-fil-A across the street. Read more
Recipts did not print. They didnt even give us a number so we didnt know what order was ours when called. Manager seemed very... bossy and rude to his employees. Lady Manger was sweet. No salt packets. And air conditioning was terrible. Felt bad for staffthat has to work in the kitchen with such hot conditions. Read more
Nice and clean restaurant, front desk personal was polite and respectful. Breakfast sandwich looks bigger when compared to the... picture on the menu. Breakfast sandwich was delicious. The small Minute Maid orange juice that is only 10 ounces is way toosmall. They should provide a 16 oz. option. Read more
I loveee this location and the breakfast is so good. I always come here and the lady on the speaker is so nice! They never get... my order wrong (unlike some locations smh) 10/10 recommend this one. Read more