Reviews for KFC in Pleasant Hill, CA
Horrible experience last night! I thought KFC was supposed to be fast food? It took 40 minutes to get my meal. They got my order... wrong 3 times and when I got home and opened everything it was still wrong. Inside the cheese curds box (which is what Iordered) there were bite-sized corn dogs (which is not what I ordered). Horrible experience! I will not go to this KFC again! Read more
We loved this KFC but we went like last week and the drive threw was closed and we order or $70.00 worth of food and while... waiting we notice that people was waiting a long time to be served even on lady waited a long while for a rooter float. So whenour order was ready we asked the lady everything is there right she said yes but I looked and seen all the side orders was right. We drove back to Pittsburgh and got home open the box where the chicken was in we notice they short us for 8 chicken we gotthe 16th peace. So we went back all the way in traffic and had to redo our order and there was 2 other customers that came backthat they messed up on . So check everything when you go there. Read more
My parents were at this location waiting for over 40 minutes they told them they needed to wait 20 minutes for more chicken to... be ready but they never took their order my dad asked one of the employees if she was going to take his order and she totallyignore him. They went there because my mom had been craving KFC for the longest time ever and they go there and my dad says thatall the employees had a bad attitude horrible service he?s never going back. Very disappointing! Who wanted to do a take-outorder for dinner didn?t spend any money there because they never assist him after waiting so long he decided to just leaveinstead because no one was really helping him out Read more
Terrible. Our order at the drive-in was rushed, she literally cut us off ordering and told us to go to the window. We had to... wait 15 minutes for our food to be delivered, once we got it the crispy chicken sandwiches were soggy but the meat was dry andchewy. Hot dog had a rock hard bun. Threw it all in the garbage and drove around the block to Super Duper Burgers. I wasn?t afan before, but now I?ll never go to KFC again. Read more
Ordered on grubhub and they messed up my order? I came thru yesterday and ordered the same thing and it had 2 charges that... exceeded the total on my grubhub order? By $4 why? Can't walk in, doors locked and any questions gotta go thru the window. Sadexperience for my birthday meal. Read more
The double bacon cheeseburger was on point the fresh fries were fresh and we all know about the floats very few places can be it... and the customer service was outstanding! Unfortunately evidently it was so delicious that I didn't take any pictures so thatjust means I have to go back sacrifice I'm willing to take Read more
Say what you want, KFC is always good. However I was at the counter and this must be an unusual occurrence at this location... because literally I walked in twice and no one was there to help me. They were obviously understaffed but they were all workinghard. Finally had to walk out and go through the drive-thru. Quality was consistent as usual. Still some of the best friedchicken around. Read more
Terrible folks. Zero customer service. 45 minutes wait while my two year old daughter was hungry and crying for french fries.... Bunch of very rude, disrespectful, and terrible employees. When we asked where was our food and why it was taking this long,they had no idea where our order was. When they looked at my receipt, they said they didn?t have a regular chicken breast. Andcame up with excuses. They asked us to wait another 10-15 minutes. But it was already too late as we had waited so long andthere was actually no other customers inside. I asked for refund, got my money, and left. Awful place, disrespectful folks, anddefinitely a failing management. Otherwise it would not be like this. Read more