Reviews for Burger King in Pleasant Hill, CA
Employees racially profiled my partner at the drive thru and wouldn't give them the food they had already ordered and paid for!... Don't give this place your money Read more
I used to like this place but 2 days ago I went in for lunch and brought my own cup for water. They wanted to charge me for the... water. Absurd. That $0.27 for water to drink with my sandwich has cost them all my future business. All the ads they send meevery month in my mail are going right in the trash going fwd., or the litterbox. I have never had a restaurant do this. Poorbusiness decision by BK in Pleasant Hill. SMH! I could have gotten it from the sink in the restroom I suppose, but that justseemed out of bounds. My warning should have been the signs all over the front counter saying they charge more than the couponprice on the flipping sheet they keep mailing to me. The King has lost his crown, and I live 3 blocks from the restaurant. They're marketing department is thrashed. My last visit. Unfortunate cuz they are usually pretty friendly and their food ispretty good. Lots of competitors nearby so I will be taking my money there next time. Boo x 100! Read more
Both trips here had problems. First visit, they gave me food that I had not ordered, didn't fond out until I was home. Ok,... fine, mistakes happen. 2nd visit, owed 17.33, gave a $20, $5, and 2 $1 bills, and change. The cashier put it into the registerand handed me the receipt. I asked for my $10 change, and she claimed that I had paid the exact bill and said the proof wasthat she didn't have any $20 bills in her register. I asked to speak to the manager, she claimed to be one, but she wouldn'tgive me her name (said she didn't have too) and she wasn't wearing a name tag. I gave her my phone number and asked that if thedrawer turned up with an extra $10 at the end of the night, that I'd like it back. She grudgingly took my phone number andacted like I was personally attacking her integrity, not like managers should. Never, ever going back there. Read more
It says on the door that they were open until 12 pm. I got there at 10 :20, waited and called the store so that they would let... me in. The employees ignored me. All while attending drive thru normally Read more
Waited in drive thru for over to be told that we had to wait even longer because shw only had two hands and couldn't take our... order until she was done with the car in front. I said if I could get out of the drive thru I would go somewhere else because Ionly had 30 minutes for lunch. She then said that she was not going to take our order and made us wait even longer to take thecustomer's money. So a total of 20 minutes in the the drive thru and no lunch. Very disappointed. Read more
The drive through took forever, I didn't receive my receipt. Employee had earphones on and I got the wrong order. To make things... worse I got a big hair in my sandwich. They're not answering their phone either Read more
This is a review for the new Spicy Ch'King sandwich (competing the famous Popeyes sandwich and other subsequent knock offs from... McDonald's, Jack in the Box, and even Shake Shack). The sandwich comes with a potato bun which is way better than other BKbuns. Soft, moist and a little chewy. The chicken, unlike Popeye's, is glazed with a sweet/spicy sauce and topped with a saucesimilar to the Popeyes sauce. Chicken portion size is excellent. Nice thick piece. Was not dry at all. Batter was crispy(the two times I tried McDonald's sandwich, the batter had no crispiness to it). Price is $5 each, but I go the deal from theapp for two sandwich, two fries, two drinks for $11. Pretty solid. Recommended! Read more
My elderly mother wanted to get a hamburger so we went through the drive-thru window. She was looking at the different choices... when the man announced over the intercom that we were taking too long and a minute had passed, he asked us pull forward andleave the line. So we drove to the A &W, were my elderly mother was able to take a little bit more than a minute to look at themenu to pick out a hamburger! Read more