Reviews for Dunkin' in Plattsburgh, NY
Pleasant service and usually right on with my order, only thing is make sure your covers are on your drinks because I wore two... of my drinks do to the covers not being on right, other than that all in all a good experience! Read more
The service I recieved today was a bit uncalled for in my opinion. The girl working the drive thru was not only complaining... about her job and others performance with the window open but she practically shoved my drink at me, just threw the donut for mychild In the bag and was rude when giving me back my card after payment. I quote in her words "There you go" in a cranky annoyedtone. I understand that some people have "off days" but don't take it out on a paying customer. Read more
Ordered a sausage, egg & cheese croissant. They completely forgot the egg, when we went in to correct it the person making it... seemed to have an attitude when it was her own fault. Hash browns tasted freezer burnt and were honestly to gaging pointold/bad. Coffee wasn't even stirred but overall it was good. Horrible service and workers, they definitely do not check on theirfood in the freezer as well. I'd be shocked if they even put time stamps on anything like they're supposed to. Definitely do notrecommend this location. Read more
My order was incorrectly made and when I requested that it be remade the counter person was very nice but the person that remade... it was very rude. She said her name was Lilly and argued with me about my order. I would not recommend this location. Read more
My go to DD! The staff are right out straight, yet they are in good spirits and efficient to the nth degree. My order is always... exact and a thank you is always exchanged with smiles. I appreciate their hard word in today's world. Read more
They made my food the way I wanted. I took one star because the employees are all wearing masks, but two of them had their noses... hanging out. If you are going to wear the mask, wear it properly or put the safety dividers back up. Take your customer's safetyseriously. Read more
Well went in to order different donuts. Understand flies in the facility. But to have flies land on the donuts is very... unsanitary. There were no covers over the donuts or window doors to keep the flying insects out. Service was quick, staff wasfriendly. I just did not like the flies on my food. Read more
They were polite and quick, even tho slammed busy.