Reviews for Renaissance Fort Lauderdale West Hotel in Plantation, FL

Stayed there for work. The rooms are nice, the amenities are nice, the location is nice but I have never understood why the... more a hotel costs the less you get. Breakfast, which is a buffet self-serve type of affair, costs $22.50 and they tack on a$4.50 "service fee" even though they do nothing. A 20% tip for a buffet? I had 2 sausage links, 3 strips of bacon and a scoopof scrambled eggs and it was almost $30. I get that included with my room at a Fairfield Inn and the room is a third of thecost! I'll stay there if the company says so but i won't be staying on my own. Read more

So, the hotel itself it fantastic. Clean and stylish rooms, nice showers, comfy beds, and the wings, truffle fries, and truffle... mac are all fantastic! What made me knock off 2 stars is the breakfast. We called down to find out how much it was (because it'snot included) and the lady told us that if we get an omelet it could be up to $18 dollars. Well, next day we go down and thisbreakfast is pitiful. They are out of bagles, no white bread for toast, took 20 minutes for pancakes to come out. So if you'regood with eggs, bacon, and potatoes go for it. But know it's a $22 breakfast.....with an 18% service charge for the server.While she was polite, all she did was bring me a cup of tea and took 2 plates. Nothing else, I'm sorry (I'm an ex server) that'sa 10% tip and considering that I just spent $44 on one of the most sad breakfasts I've ever had, $4.40 is plenty for you tobring me a cup of tea and clear 2 plates. Also, if you wanted an omelet there was no one at the station, so sorry for your luck.So, don't get douped like us, go somewhere else for breakfast and pay less for better food. Read more

One of the best Renaissance's I've stayed at. Very friendly service and very accommodating. I arrived on a Tuesday evening and... they were giving out free Margaritas! Though i don't recall the name of the young man who checked me in, I will say that he wasvery friendly and helpful. He was able to answer all my questions regarding the hotel services as well as questions I had aboutthe area. When I had issues with the TV, someone from engineering promptly arrived and helped me resolve the issue. Overallgreat location, great staff, and great service. The rooms are spacious and the bathrooms clean and modern. Whenever I come backfor work, I'm certainly staying here again! Read more

This is a wonderful hotel. Everywhere is extremely clean, even the public bathrooms. The room that I stayed in was quite cozy... and the scenery from my room is to die for. The pics that I share here were taken from that room. I was there for a conferenceand things ran smoothly generally. Everywhere is extremely cold though. The food was good for the most part. However, theso-called continental breakfast that was given to our group left much to be desired. There were no eggs, bacon, french toast,etc. The bathroom in the room that I stayed in was clean and big enough. However, there was a plumbing issue that I didn'texpect. While I was showering, I realized that the water was not going down the drain as fast as I expected. It dissipated afterabout an hour. That was a blemish. Apart from that, the room was fine. Would I recommend this hotel? Yes, I would. Just ensurethat, if you go there with a group, you eat breakfast in the restaurant. And wear something that would keep you warm whereveryou go in the hotel. Read more

Really cute hotel in a great area. Service was really good. Kendra at the front desk was great and really made me feel welcome... when she checked me in. Already planning on my next trip back. Read more

Very nice hotel. Modern, fun and bright decor in the rooms and the lobby. Furniture in the room was very comfortable and the bed... was amazing as usual. Breakfast buffet was more than adequate and was provided free because of my loyalty status. Woulddefinitely stay there again if I go back to Ft Lauderdale for another trip. Read more

Kendra and Jonathan were ABSOLUTELY Wonderful. A1 customer service is definitely what they provided. They explained every single... detail in regards to the room, dining, parking, events being held at the hotel, local things to do and much more. The room wasvery nice. It was clean, the towels were great quality compared to a lot of hotels I?ve stayed at recently, elevators wereclean. I also like the fact that there was a microwave on each floor to accommodate the guests that needed one. I willdefinitely stay at this property again in the future. My opinion for the negative reviews I read, closed mouths don?t get fed.A hotel should not receive a bad review because you didn?t speak up for them to address your issues with your stay while there.There are a lot of staffing issues due to COVID and unfortunately the hotel industry is probably seeing a impact just like everyother business. Thanks again for wonderful stay away from home! Read more

I've been traveling to this area often for work and have had a hard time finding a decent hotel in the area. This Renaissance... met all of my expectations. Clean, quick and friendly service, updated rooms, quiet and has a nice gym. See Hugo if you go tothe restaurant, he's fantastic! The beds here are SO comfortable. I slept great every night. I also liked that while they don?thave a microwave in the room, they have one for guests in the grab and go area. My only wish is that they had coffee optionsbefore 7am, as I've been heading out early for work. I'm happy to have had a great customer service experience after what feelslike far too long. Will be staying here going forward when I travel here! Read more