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Reviews for Waffle House in Plano, TX

Rebecca ?Angel? Cable 1 year ago
3

I like my reviews to be like a story. If you want the bottom line, scroll to the bottom. Prior to this visit, I had not been to... a Waffle House in about 10 years. When I was a kid, Waffle House was one of my favorite restaurants, especially on roadtrips. I visited yesterday, the day after Thanksgiving, 2022. It was 5:30 in the morning, I was on a road trip, I a driving,and I needed to eat. I knew McDonald's likely wasn't open, so I was looking for exit signs with a restaurant listed as 24hrs. Ijumped for joy when I saw a Waffle House sign. Waffle House is open 24/7/365 come sunshine or hurricane. Fun Fact: There issomething called the Waffle House Index, which helps organizations like FEMA assess how severe the damage is after a naturaldisaster. If the Waffle House is open, the damage isn't too bad. If Waffle House is closed, the damage was catastrophic. Look itup on Accu Weather. When a restaurant is never closed, it can be hard to keep it clean. The kitchen here looked worse than Ihoped. There were dried waffle drippings piled up on all the drip trays. The stove was black, and the utensils looked greasy.The floor needed to be swept. Generally, the place could use a deep clean. I don't like ordering from a dirty kitchen, but I eatout at fast food drive thrus a lot and normally can't see the kitchen I am eating out of, so I decided to not let the appearanceof the kitchen bother me too much. I decided to get food anyway. I got a regular coffee with creamers and sugar. It wassurprisingly delicious! I saw a sign inside stating Waffle House was voted best coffee in the USA. I believe it! I also got achicken melt hashbrown bowl without cheese with added mushrooms, onions, tomatoes and bacon. The cook wore gloves when handlingthe raw chicken and changed his gloves before continuing. The chicken was fresh and the food was delicious. The bowl was huge!Next time I'll order the same thing with half the hashbrowns. The service was great. The server was chat Read more

Tracey Brewer 1 year ago
5

We had a great experience there. It was our second stop, since the first Waffle House we went to had the worst customer service.... We left in search of another location. The food was great, the waitress was polite, friendly and fast with our food. Glad wefound this one. Read more

Gregory Carlson 1 year ago
5

Waffle House is an American Institution for a reason...You get exactly what you pay for. Nothing more, nothing less. If you're... looking for a upscale cuisine, this is not the place. But, if eggs, pancakes or waffles, with a cup of coffee and a side of hashbrowns and toast, this is your place. Simple fast food at its finest Read more

Tabathia Townley 1 year ago
5

Favorite location!! Genevieve is the best. She is always so kind during the busy rushes of chaos. Thanks to the whole staff at... this location for their understanding with my aging grandmothers antics. No need to mention how great the food is here :) Read more

Brandon Vinson 1 year ago
4

Waffle house is what it is. Tasty, fast and always packed on the weekends. The sweet older lady that was seating people was... working so hard to keep everyone in line, seated fast and cleaning tables , doing whatever was required of her to get folks fedasap. Even though there we crowds of rowdy teens disrespectful to her she still did amazing! I would recommend this location toanyone. Read more

Gary Stewart 1 year ago
2

Menu items changed. Service was adequate but place was definitely dirty. The floor from entrance to counter and restrooms were... sticky like it was mopped with maple syrup. I cannot comment here on the condition of the bathroom without making the readersick. Safe to say I have seen cleaner bathrooms at roadside truck stops and I'll leave it at that. It is a far cry from what itused to be prior to Covid. And that is very sad. Read more

Shabnam Khan 2 years ago
4

I have been loving the waffle house ever since I moved to Texas. The price is reasonable and the food taste good. Also I like... the fact that it's not overcrowded like other places. Read more

rosa hartison 2 years ago
5

My husband and I went two morning and row. The first morning Ms. Wendy was our waitress and next morning Mr. Jeff was our... waiter. They was husband and wife , the most beautiful people so compassion made us felt so welcome.Ms.Wendy say that Mr. Jeffwas her high school sweet heart so sweet.Thanks so much for making us feel so welcome ???? Rodney & Rosa ?? The food wasWONDERFUL Read more