Reviews for Subway in Plano, TX
Mostly good. Prices have increased a bit much for what you get. Service is fine. At least they say thank you. I do wish they... could hold a class to teach how to cut the sandwich ALL THE WAY Through. And don't look at me crazy when I ask for condimentson the bread before everything else....that's how sandwiches are made! Store is always clean and presentable. Read more
Hours are listed as 8:30 am to 9:30 pm on the app, online, and on the door but when I arrived at 9:01 pm for an order I placed... on the app at 8:45 pm the door was locked and the employee told me they close at 9:00 pm. I pointed out the hours on the doorand he told me that they need to change that still. The app took my money for the order so I guess I?m just out of luck. Read more
Worst place to go, the manager is rude and he makes sure you know. The place smells like old mop water.. they do not seem to... understand about food safety Read more
This is a franchised store and not part of corporate so they take every chance they get to screw your order and not even... apologize afterwards. A rude lady will answer the phone once they mess up and act like it's not a big deal and if you want itdone right then make that extra trip, waste your gas and time and that's NORMAL for them. HATE HATE HATE THIS STORE AND NEVERGOING BACK! Read more
Update your hours of operation... It's 2104 now and you say open til 2130 just to have your employee say nope. Bad service. No... thank you. Read more
Ordered online using the subway app. 4 sandwiches and 4 cookies in my order, a footlong sandwich was missing upon delivery,... wrong set of cookies and 3 out of 4 came in pieces. Tried to contact the restaurant, 8 times the call went unanswered and theydon?t have a voicemail set up to take messages!! Finally got a ahold of someone, she took a while to understand the matter andlooked up my order?..after a little hold time she just literally said ?I don?t know? and that?s it!!! Great service!! Read more
I stopped by around 12:15 on Nov 4 to buy 25 subs for my team in the field. The two employees were so quick to jump on such a... surprise large order and didn?t hesitate. They were able to meet my needs while still helping other customers who walked in sothey didn?t have to wait. I can?t thank you enough for the wonderful service! Read more
I loved the new selection of sandwiches. Footlong is a good price and is easy to save. Really great two days later!!