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Reviews for Pollo Regio in Plano, TX

Lorena Mejia 1 year ago
3

Use to be great, but for the past few months the quality has dropped a lot. I stopped going cause twice I got undercooked... chicken. I gave them an other chance today and the chicken is great but the rice is undercooked and has not flavor, same withthe rice. Please check your cooks work. You have a great product when is done right. Today it was a missed Read more

Omar Mustafa 1 year ago
5

The service is amazing. I eat here multiple times a week. Francisca does an amazing job every time I come in to pick up food on... my lunch break. Very friendly and always makes sure my order is correct. I?d give 6 stars if I could. Read more

Ad Libitum 2 years ago
5

My first time eating from this location was no more than two months ago, and I keep coming back whenever I have a chance. Food... is very good, prices are even better and the service never disappoints. There's another chicken joint down the road from themwhich I have gone to in the past. Boy, could that one use a tip or two about service/food quality from this Pollo Regio! keepit up!!! Read more

T Johnson 2 years ago
5

I love Pollo Regio!! I frequent this location because it is close to my job. Today I went and Francesca in the drive thru was so... nice, she's so attentive and doesn't rush you. The line was moving fast and I appreciate that because I only have 45 mins forlunch. The food is ALWAYS hot and fresh. If you can smell the chicken from a few blocks away you already know: it's going down.???????? Read more

Salo Strauss 2 years ago
5

Excellent service guaranteed. The best chicken I?ve ever tasted. I got serviced by Melanie. The workers are very polite and... really fast. The best Pollo Regio I?ve ever been Read more

Mary Arrezola 2 years ago
5

I love this restaurant. Their chicken is absolutely delicious. I have been coming here for years. Today Francisca took my... order, and she was super friendly. I always take my food to go, and she offered me to try some of the other salsas they makeand their renounce chips. I see myself coming here for years to come. This restaurant gets 10 stars from me. Read more

Nancy Salinas 2 years ago
5

Excellent place, the chicken it?s absolutely delicious . I order the pollo plate, it came with rice and beans . The beans were... delicious, the rice was average, but the pollo was very very good. I definitely are going to be ordering from there. P.s. thechurros are delicious with cajeta inside Read more

Miles Drake 2 years ago
1

I got nachos. And there it literally NO cheese.....how do you "forget"to put cheese on nachos....go somewhere else. Don't waste... your money They have some beans and are dry as can be.....w...t...f... Pictures attached. Absolutely pathetic. Taco Bell woulddo better, what a shame lol... Update: They finally answered the phone. The "manager" just said come back anytime with yourreceipt and you'll get another plate. Apparently this happened so often that they just say come back and will give you anothermeal. I would really love to hear from the owner of this company. It's almost funny if I wasn't hungry Read more