Reviews for Papa Johns Pizza in Plano, TX
I ordered a veggie pizza from Papa John?s online and after three minutes I got a notification that the pizza was ready which was... surprising, but once I picked it up I noticed it was cold, as if it had been sitting there even before I ordered. Although Iappreciate the customer service and have had good experiences in the past, I didn?t enjoy it this time and I hope management canwork on making fresh pizzas in the future. Read more
Best Papa John's there is! From the manager down they are top quality individuals! I really hate all the hoops you have to go... through just to talk to the store these days, but that's not their fault! If their automated system or their customer servicecenter falls through, this staff is always eager to remedy the situation! A word of advice to all those leaving negativereviews - try treating them how you would want to be treated. I have witnessed customers treating this staff like less than thedirt on their shoes. How can you expect them to provide you with any kind of quality customer service if you aren't nice tothem? 'Please' and 'thank you' go a long way in ANY interaction! This PJ's will always have my business. Best PJ's in town! Read more
These people DO NOT care about customer service. Got my order wrong twice and were very rude towards me as if it was my fault... the order was wrong! Cashier was very confrontational and I left very disappointed with service. Horrible service. Read more
I will never order from this pizza place again. They don't care about the customer, that's fairly obvious. There's so many... better places to spend your money. Don't waste your time here. Read more
I had never seen any papajohns making the pizza leaving most part of the edges for a large sized pizza. This is really waste of ... money. Moreover i never saw any papajohns store charging for italian seasoning from the past 5 years. Very frustrating afterseeing the pizza like this. Read more
Placed a order online for 2 large specialty thin crust pizza. Called back to have four garlic sauce added since they dont give... them with thin pizzas. Pizza came not only were they cold but it was original not thin. Called the store to see what happen andwas told well on our end it shows original so I dont know what to tell you. I said why would I call to add the garlic sauce andsay since they dont come with thin crusts. Oh well I guess I can add 2 free large on your acct. No apology for me having thewrong pizza or it being cold. If this is how you conduct business. I can take my business elsewhere. And they over charged mefor the order why did I get charged for 6 garlic sauces separate. 2 then 4. I need management to contact me. This is crazy Read more
Loved its cheesy jalapeños bread sticks with garlic butter. Perfect for vegetarians. You can also try harden fresh veggie pizza... with the toppings of your choice. We also tried plain garlic bread that was also good to eat with red pizza sauce. Read more
This Papa John?s was totally bad I had a crave bowl and they Burley put anything in the bowl The bowl looked and taste... disgusting. Read more