Reviews for Papa Johns Pizza in Plano, TX
Order not what I expected for 38 dollars Pizza had cheese on only half. Jalapeño poppers burnt and unreadable. Called but no... answer About 6 attempts Read more
We ordered 15 pizzas yesterday and Chris was incredibly helpful to make sure the orders were correct and set up in waves as we... requested. Read more
More than 1 hour to get a delivered pizza. No one could tell me how long it will take. Worst service ever. Ordered at 8 pm just... a large pizza and got the pizza at 9:20 pm I live two blocks away from the store? I had to call twice asking where my order wasthey say that were short staffed. When I finally got it it was extremely cold .. not recommending this place? Read more
Didn?t even wanna give 1 star. Horrible. Ordered my pizza, took exactly 1 hr and 35 min to get my pizza delivered. Pizza was... cold and all the cheese was hard and nasty. Tried calling the store to speak with staff or manager, no one would pick up. Isthat terrible service or what. Very disappointed, will never order from this store ever again. Read more
Don?t order the ? bowls ? no pasta just greasy cheese with soggy veggies I guess also paid for 6 sauces and got 0
They gave me a basic cheese pizza when I ordered a stuffed crust pepperoni. The delivery person was extremly rude. I spent 2... hours on hold for nothing, they don't answer their phones. All other items were fine. Read more
Just moved in to a new apartment down the street from my old place. Updated my information in the app before I ordered and they... just went and delivered to my old address anyway. Manager tried to blame me for the situation when I called and eventually saidshe "refunded me right now" except no refund in my bank account is pending. Better be tomorrow because I will escalate this tocorporate. Will never give money to Papa John's again because of this. Too much of a sour note. Speaks volumes of what theythink of their customers. Read more
One star is too many. I ordered the cheese sticks and only half of them had cheese. Just awful and the customer service was... awful too. I drove there to pick it up and wasted my time and money. They remade the cheese sticks and they looked as bad as thefirst one and I told the guy, who would want to eat this? Read more