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Reviews for Papa Johns Pizza in Plano, TX

Stacey Walker 1 year ago
1

Not only was my pizza not correct it wasn't a square cut nor was it hot when I received it I made a complaint on the website and... that was on Thursday and I have yet to be contacted by the manager this is unacceptable Read more

Wayne Culbertson 2 years ago
5

I?ve had several surveys on this this location and my issue has been price, pizza along with everything else has gotten soo... expensive. But I have to say this location cooks the best Papa Johns Pie I have ever had, it?s the fastest and best hands down, and I?ve eaten at quite a few locations over the years?. You just need to give out some coupons?. Lol Read more

Bruna Franco 2 years ago
1

I would give 0 stars if I could. Previous delivery order was delivered with open box and missing side of garlic sauce and banana... peppers. Called to complain and manager said I would get 40% off next order. Tried to order again today and it was adisaster. First I was told they have no record of the discount I was previously offered and said the best they can do is 25%.(Frustrating but whatever) I tried to order ?Pick Your Fave? of medium pizza and garlic knots. But I was told the medium pizzadoes not apply to the ?Pick your Fave? although it was listened on website. After a long back and forth and the lady just tryingto sell me a large pizza she finally agrees and gets the medium pizza and garlic knots on the bill under ?Pick your Fave? Totalwas $13.xx. She asked if paying in person or over the phone. I requested to apply the 25% off discount and was told ?no youcan?t combine offers?. I explained that I understand if it was a regular discount but the discount came from their previousmistake and should be honored. She said those kinds of things can only be handled in store. I say ok I will pay for it in thestore then to get this squared away. After a moment of pause she says I am only able to pay over the phone to void thepossibility of getting the discount. The entire situation was so frustrating. I will never order from here again. I rather calllittle Cesar?s, dominos, Pizza Hut. Anywhere BUT here Read more

Brittany Wohlt 3 years ago
2

Giving 2 stars because the pizza was delivered on time (during the estimated time) however the pizza looked awful. We typically... order just cheese pizza original crust but this time we wanted to try the epic stuffed crust (which costs about $3 more) and Ireceived what looked like they ran out of cheese on the pizza when they stuffed the crust? It was floppy and burned underneathand just sad. I know we are going through awful times and it?s hard to keep workers but hopefully you can find someone that canmake a better looking and tastier pizza than what I received yesterday. I could have spent that $50 on going out to eat instead. Read more

April Mills 3 years ago
1

They source delivery out to door dash. Our pizza sat getting cold because of this. JUST HIRE DELIVERY DRIVERS THAT ARE ALREADY... THERE FOR BETTER SERVICE!!! $63 on 2 pizzas, cheese sticks, 2 two liter sodas, and $10 tip. Never again I don't care if I havepoints. Ridiculous. Kids went to bed waiting for so long Read more

junior jaime 3 years ago
2

Pizza took longer then usual but came out great but wow management there was next level cursing and disrespecting his employees... , horrible management Read more

Gary Bahr 3 years ago
1

Pizza was ordered for carry out. I ordered a large and medium pizza. The medium hand tossed pepperoni and beef pizza was just... ok. The problem was with large Hawaiian with bacon pizza. I had papa size to large from a medium, but there was no bacon onthr pizza and the crust on it was so thick at edge that it might as well just ordered medium pizza. Save your money and ordermedium instead. Read more

Niraj Patel 5 years ago
1

Try not to order from here. They guy who was cashier told me he been working more than 5 years with this company and he know... there is extra cheese if yall think there is extra cheese in this two pizza then please let me know. I had to waste my time andmy friends have to wait when i know they were hungry. Secondly show some respect and apologize. If you cant then just close downyour store. Read more